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Complete Care
Care Coordinator Rehab Future Opportunities
Entry-Level JobVerifiedNo experience needed
Career Insights for Care Coordinator
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Based on Florida data
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What they do
A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.
$64,215 / year median in Florida
Job Description
While we may not have an immediate opening, we're always excited to connect with compassionate and driven professionals who are passionate about helping others. At Complete Care, we believe in healing with heart—and we're looking to connect with individuals interested in future Care Coordinator
- Rehab opportunities.
Position Purpose:
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.The Care Coordinator:
Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes.Summary of Duties:
Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations. Therapy Delivery & Clinical Care Support- Deliver provider-directed therapies with precision and safety.
- Prepare patients for examinations and explain expectations.
- Document all therapies accurately and in real time.
- Monitor patient tolerance and escalate clinical concerns appropriately.
- Reinforce patient understanding of therapy purpose, expectations, and care progression.
- Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care. Care Plan Fulfillment & Outcome Support
- Ensure patients receive therapies according to provider-prescribed cadence.
- Identify care plan deviations and escalate to the Lead Care Coordinator.
- Support care plan scheduling through communication with Administrative Care Coordinators. Documentation & Order Completion
- Document all therapy services accurately in the EHR.
- Ensure therapy documentation supports billing integrity.
- Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling. Insurance, Billing & Pre-Authorization Support (Clinical Coordination)
- Verify accurate patient insurance information during patient visits.
- Escalate missing or unclear authorizations to Administrative Care Coordinators.
- Support billing integrity through complete and timely documentation.
- Identify authorization barriers impacting care and communicate appropriately. Compliance, Production & KPI Alignment
- Monitor patient attendance and escalate compliance gaps.
- Support KPI goals linked to therapy throughput and care plan adherence.
- Participate in team huddles and workflow discussions. Team Collaboration & Clinic Support
- Collaborate with Administrative Care Coordinators, Lead Care Coordinator, providers, and imaging teams.
- Assist clinic operations during high-volume moments.
- Support unified patient care and interdepartmental teamwork. Clinic Culture Expectations
- Model Conscious Leadership behaviors (ownership, curiosity, empathy).
- Demonstrate professionalism, patience, and emotional intelligence.
- Promote a unified, patient-first environment. Skills & Competencies
- Strong communication and patient engagement skills.
- Attention to detail and consistency in therapy delivery.
- EHR and documentation proficiency.
- Team-oriented mindset and adaptability.
Experience Requirements Preferred:
- 1-2 years of rehab, therapy, or patient support experience.
- EHR documentation experience.
Clinic hours:
Monday:
8:00 AM- 11:00 AM, 3:00 PM
- 6:00
PM Tuesday:
12:30 PM- 7:00
PM Wednesday:
8:00 AM- 11:00 AM, 3:00 PM
- 6:00
PM Thursday:
12:30 PM- 7:00
PM Friday:
7:00 AM- 1:00 PM Your Well-Being Matters to Us Available to full-time employees At Complete Care, we are committed to supporting your health, financial security, and overall well-being.