Under the supervision of the Clinic Administrator and the Medical Director, the Certified Pharmacy Technician/ Patient Outreach Counselor will assist patients with the social-economic problems affecting his or her well-being. Specific Duties As a part of the healthcare team, a certified pharmacy technician/ Outreach Worker is available on a long term basis to assist patients in improving their well-being. To treat each patient with dignity. To assure the patient that all information received is treated with total confidentiality. To talk with each patient on a one-on-one basis and assist the patient in identifying problems and making decisions which may solve them. To record all information obtained in the progress notes of a patient's chart. To assist physicians and mid-level patients in requesting medication for the indigent patients through the Indigent Patient Program. To assist the patients in obtaining samples and vouchers of medication. To maintain a good working relationship with agencies providing services to our population. Works in harmony with other healthcare professionals, clinic staff and patients by exhibiting a positive attitude and a commitment to MCHC's mission, vision, and values Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. This position requires compliance with Health Center's compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Physical Requirements The primary portion of work is in a well-lit, ventilated, and air-conditioned facility. It may require prolonged, extensive sitting/standing. Position may require stooping, kneeling, crouching, reaching, handling, and/or use of tactile information. The individual must be able to express ideas or exchange thoughts by means of talking, hearing, reading, and/or writing. The individual should have motor coordination, manual dexterity, finger dexterity, eye-hand-foot coordination. This position may include transporting objects, and lifting up to 50 pounds. Qualifications and Education Requirements Pharmacy Technician Certification Ability to work with people in an effective manner. Demonstrate good judgement and Initiative. Ability to be a problem solver. Ability to be a problem solver Have proficient use of common office machines.