Dental Treatment Coordinator

Greet and check in patients in a warm, professional manner Answer phones, respond to emails/texts, and manage patient inquiries Schedule, confirm, and manage appointments efficiently Ensure smooth patient flow between front and clinical team Treatment Coordination Present and explain treatment plans clearly and confidently Effectively communicate and develop a strong working relationship with the doctor and promote teamwork through cooperative and professional behaviors handle all treatment paperwork including consent forms, policy forms and medical histories Educate patients on the importance and benefits of recommended care Address questions and overcome objections to increase case acceptance Follow up on unscheduled treatment and maintain tracking systems Charting and Treatment discussions for Comprehensive exams Review fees, insurance estimates, and patient portions Explain financial policies and payment options Assist patients with third-party financing options when applicable Scheduling & Production Management Schedule treatment to meet daily and monthly production goals Coordinate multi-appointment and complex treatment plans Optimize provider schedules to reduce gaps and increase efficiency Manage cancellations and fill open time effectively Insurance & Administrative Duties Verify insurance eligibility and benefits Submit and track pre-authorizations when needed Accurately enter and update patient information and treatment plans Maintain proper documentation of financial agreements and communications Team Collaboration Communicate effectively with doctor, hygienists, and assistants Participate in daily huddles and team meetings Support office goals related to production, collections, and patient retention

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid sick time Paid time off Uniform allowance

Work Location:

In person