Experienced Dental Treatment Coordinator (OpenDental Experience a plus) Kidd Family Dentistry Southfield, MI Job Details Full-time $24 - $34 an hour 2 hours ago Benefits Health insurance Dental insurance Paid time off Qualifications Availity Customer communication Dental receptionist HIPAA Medical scheduling High school diploma or GED Dental terminology Attention to detail Full Job Description Overview Our office is growing! We are looking for an experienced candidate to join our front office team! This position requires a blend of administrative skills, customer service expertise, and knowledge of dental terminology and procedures. You will be responsible for patient relations, recall, coordinating appointments, prior authorizations, etc. Key Responsibilities

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Patient Coordination:

Greet patients, manage patient check-in and check-out processes, and maintain patient records. Ensure patients feel welcome and comfortable.

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Appointment Scheduling:

Coordinate and schedule appointments and handle rescheduling and cancellations efficiently.

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Billing and Insurance:

Process patient billing, handle insurance claims, verify patient insurance coverage, and manage accounts receivable.

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Customer Service:

Address patient inquiries, resolve complaints, and provide information about treatments and procedures.

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Communication:

Coordinate with dental staff, relay important information, and ensure effective communication within the practice.

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Compliance:

Ensure compliance with dental practice regulations and HIPAA guidelines.

Qualifications and Skills :

High school diploma or equivalent

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Experience:

Previous Dental Front Office experience required

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Skills:

Strong organizational and multitasking abilities, excellent communication and customer service skills, proficiency in dental software (OpenDental exp a plus) and computer applications.

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Knowledge:

Familiarity with dental terminology, procedures, and insurance processes.

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Personal Attributes:

Detail-oriented, empathetic, problem-solving mindset, ability to work well under pressure. Work Environment This role requires a balance of desk work and patient interaction and may involve occasional evening or weekend hours.

Job Type:

Full-time Pay:

$24.00 - $34.00 per hour

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person