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Treatment Coordinator
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Based on Michigan data
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What they do
A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.
$66,279 / year median in Michigan
Job Description
Treatment Coordinator•Waterford & Clarkston Dentistry Waterford & Clarkston Dentistry is looking for an outgoing, goal-oriented Treatment Coordinator who has a passion for customer service and enjoys building strong relationships with patients. We're looking for someone who is confident, motivated, and excited to help patients understand and move forward with their dental treatment. What You'll Do Welcome patients and provide an exceptional experience Check patients in and out and ensure all necessary information is accurate and up to date Answer incoming phone calls and assist patients with questions, scheduling, and general inquiries Schedule and confirm patient appointments Verify dental insurance benefits and assist with insurance-related questions Review treatment plans, costs, and financing options with patients Build strong relationships with patients and create a welcoming office environment Follow up with patients regarding outstanding treatment and unscheduled appointments Help maximize the doctor's schedule and support overall office goals Work closely with the doctors and clinical team to ensure a seamless patient experience Maintain accurate patient records and complete necessary front-office documentation Assist with other front-desk responsibilities as needed Meet and exceed individual and office goals while providing exceptional customer service What We're Looking For An outgoing and personable individual who loves interacting with people Goal-oriented and motivated with a strong desire to succeed Passionate about customer service and patient care Excellent communication and relationship-building skills Confident discussing treatment and financial options Organized, dependable, and able to multitask in a fast-paced environment Previous dental or Treatment Coordinator experience is required Schedule Our patient hours are: