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BJC HealthCare

Clinic Services Rep

Entry-Level JobVerifiedNo experience needed

Career Insights for Care Coordinator

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Based on Missouri data

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What they do

A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.

$64,239 / year median in Missouri

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Job Description

Additional Information About the Role Barnes-Jewish Hospital has an opportunity for a Clinic Services Rep supporting various speciality clinic patients. In this role, you will provide great customer service to patients via phone and in person to schedule/reschedule appointments. This position requires great customer service skills. If you enjoy helping others, this may be the opportunity for you. Come thrive with BJC HealthCare!
Schedule:
Monday -
Friday Shift:
8:00a-4:30p 40 hours a week No weekends or holidays Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. Preferred Qualifications Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. Responsibilities Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage. Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries. Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out. Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more. Minimum Requirements Education High School Diploma or GED Experience

Benefits

  • Dental Insurance