Dental Treatment & Financial Coordinator Cedar Springs Dental

• Bunn, NC Pay:

  $23
• 25 per hour, based on experience

Schedule:

Monday-Friday, 8:00 AM-4:00 PM Cedar Springs Dental is seeking an organized, dependable, and personable Dental Treatment & Financial Coordinator to join our team. This position plays an important role in helping patients understand their recommended treatment, financial options, and insurance benefits while also helping the practice maintain strong collections and an organized schedule. The ideal candidate is comfortable discussing treatment and finances with patients, has strong attention to detail, and can confidently manage multiple responsibilities throughout the day. Previous dental front-office, treatment coordination, insurance, or financial coordination experience is strongly preferred. Responsibilities Present treatment plans to patients and clearly explain recommended treatment, estimated insurance benefits, and patient financial responsibility Discuss payment options and help patients utilize available third-party financing when appropriate Assist patients with scheduling recommended treatment Follow up with patients who have outstanding or unscheduled treatment plans Collect patient portions, deposits, and outstanding balances Review the daily and upcoming schedules to identify expected collections and ensure appropriate financial arrangements are in place Identify outstanding balances and financial concerns prior to scheduled appointments Help maintain appropriate daily collections based on the treatment being performed File North Carolina Medicaid dental claims and provide required supporting documentation Follow up on Medicaid claims, denials, requests for additional information, and outstanding reimbursement Verify insurance information and assist with insurance-related questions as needed Maintain accurate patient financial information and documentation Communicate effectively with the doctor, clinical team, and front-office team regarding treatment and financial arrangements Provide patients with a friendly, professional, and comfortable experience throughout the treatment-planning process What We're Looking For Dental front-office or treatment coordination experience preferred Experience presenting dental treatment plans strongly preferred Dental insurance and/or Medicaid experience is a plus Comfortable discussing treatment costs, insurance estimates, financing, and payment arrangements with patients Strong communication and interpersonal skills Excellent organizational skills and attention to detail Ability to confidently follow up with patients regarding treatment and outstanding balances Dependable and punctual Able to multitask and prioritize responsibilities in a busy dental office Professional, positive, and team-oriented Compensation & Benefits $23

• 25/hour , based on experience Monthly office production-based bonus PTO available after 90 days , according to our employee handbook Opportunity to participate in our company health plan In-house dental benefits Consistent Monday-Friday, 8:00 AM-4:00 PM schedule No weekends We are looking for someone who can build trust with patients while also taking ownership of the financial side of their treatment.

The right candidate will be comfortable helping patients move forward with recommended care, explaining their financial options, and ensuring that financial arrangements and collections are properly managed. If you have dental treatment coordination, insurance, Medicaid, or financial coordination experience and are looking for a long-term position with a growing dental practice, we would love to hear from you.

Job Type:

Full-time Pay:

$23.00

• 25.

00 per hour Expected hours: 40 hours per week

Schedule:

Monday-Friday, 8:00 AM-4:00

PM Work Location:

In person

• Bunn, NC Pay:

  $23.00
• $25.00 per hour Expected hours: 38.0
• 40.

0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person