About the

Role:

Typical time split after training (flexible by day): Front desk coverage and patient flow — about 40% Human resources and team support — about 30% Marketing, community, and reputation — about 30%

Front Desk Duties:

Answer phones, texts, and emails; schedule and confirm appointments in Fuse. Verify insurance, collect copays and balances, and explain financial options clearly. Support treatment presentation and next-visit scheduling with the clinical team. Keep patient records accurate in Fuse and follow HIPAA. Cover the desk during peaks, lunches, PTO, and training days for other staff.

Human Resources Focus:

Help write and keep current job descriptions, onboarding checklists, and the employee handbook.

Coordinate recruiting:

postings, resume screening, interview scheduling, and reference checks. Set up new-hire paperwork, I-9 / W-4 packets, and orientation calendars. Track licenses, CE, OSHA/HIPAA training, and renewal dates for the team. Support payroll inputs, PTO logs, and simple attendance tracking (with owner approval). Help plan staff meetings, recognition, and small team events. Flag HR questions early; escalate legal or discipline issues to the owner. This is not a standalone HR manager role.

Marketing Focus:

Create and schedule social posts (Facebook, Instagram, Google) that match the 585 Dentist voice. Capture in-office photos/video only with written patient consent. Monitor and respond to Google and social reviews; route clinical questions to the doctor. Keep website bios, services, hours, and specials current (or coordinate with the vendor).

Run internal marketing:

recall/reactivation lists in Fuse, referral thank-yous, and seasonal promotions.

Track simple monthly metrics:

new patients, sources, review count, and campaign results. Represent the office at local events or community partnerships as assigned.

Job Type:

Full-time Pay:

$23.00 - $30.00 per hour Expected hours: 28.0 - 32.0 per week

Work Location:

In person