Case Management Coordinator Date Posted:

2 October 2026

Closing Date:

November 1, 2026

Recruiter:

CVS Health Location:

Akron, Ohio Salary:

USD75,000

to

USD95,000

Job Type & Industry:

Business & Management Consultancy Contract Type:

Permanent Job Reference:

2997540001-2 Apply for this job now Job Description As a Case Management Coordinator at CVS Health, you will support patients on their path to better health by coordinating personalized care plans, benefits, and services. You'll collaborate with nurses, physicians, payers, and community resources to ensure safe, cost-effective care transitions and appropriate utilization of services. In this purpose-driven, inclusive culture, you'll use clinical information, documentation systems, and strong communication skills to resolve barriers, educate patients and families, and track outcomes while upholding strict quality, integrity, and regulatory standards. Responsibilities Coordinate end-to-end case management services for patients across the care continuum Collaborate with clinicians, payers, and community resources to support safe, timely care plans Review clinical information and benefits to support appropriate utilization of services Document assessments, care plans, and outcomes accurately in CVS Health systems Educate patients and families on resources, benefits, and care options Monitor progress, identify barriers, and escalate complex cases as needed Ensure compliance with CVS Health policies, HIPAA, and regulatory requirements Use data and reporting tools to track caseload, outcomes, and quality metrics Required Skills Case management Utilization review Care coordination Electronic health records (EHR) systems Medical terminology Insurance and benefits navigation Data entry and documentation HIPAA compliance Clinical assessment support Microsoft Office / productivity tools