at GovCIO in Boise, Idaho, United States Job Description United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for a Clinical Subject Matter Expert to serve as the clinical authority on a team that designs and delivers health IT capabilities for Veteran community care, where Veterans receive care from providers outside the VA system and staff coordinate that care from consult through episode closeout. This role documents how community care works day-to-day, translates it into clear, testable requirements our technical team can build to, and validates that what we deliver holds up under a real clinic workload. This position is fully remote within the United States. Responsibilities Serves as the clinical and operational authority for community care referral and care coordination workflows on a health IT delivery team. Documents current-state clinical and administrative processes, converts them into user stories, acceptance criteria, business rules, and process diagrams that a technical team can implement, and validates delivered functionality through clinical user acceptance testing. Ensures system behavior reflects governing VHA policy and field standard operating procedures. Acts as the translator between frontline clinical practice, program leadership, and engineering. Generally reports to a Program Manager. + Documents community care workflows end to end, including consult receipt and team assignment, eligibility verification and authorization, standardized episode of care ( SEOC ) selection, administrative screening and clinical triage, care coordination planning, referral and medical documentation exchange with community providers, appointment scheduling and follow-up, and episode of care closeout. + Surfaces the operational reality behind written procedures, including manual workarounds, undocumented service levels, and work performed outside the system today. + Translates clinical and operational knowledge into build-ready artifacts, including user stories, acceptance criteria, business rules, decision tables, and process diagrams. + Ensures system behavior reflects governing policy, including VHA Directives 1230, 1231, and 1232, the field standard operating procedures beneath them, consult status and action rules, cancellation and resubmission limits, contact-attempt requirements, and community care wait-time and drive-time eligibility standards. + Participates in requirements refinement, design reviews, and sprint demonstrations To view full details and how to apply, please login or create a Job Seeker account