Mental Health Care Coordinator Creative Hearts Collaborative Arcadia, CA Job Details Part-time | Contract From $19 an hour 5 hours ago Benefits Mileage reimbursement Flexible schedule Qualifications Record keeping Patient resource coordination Case assessment Electronic health records (EHR) management Working with pediatric populations HIPAA Community resource coordination in health services social work Diagnostic evaluation Mental health resources facilitation Overseeing care coordination Bachelor's degree Clinical assessment documentation Health information regulatory compliance Health record tracking Working with individuals from diverse cultural backgrounds Health information management Discharge planning in health services social work Clinical confidentiality policies Social work care coordination Managing patient records Managing patients as a clinical case manager Medical terminology

Full Job Description Job Summary:

Join our multicultural and creative healthcare team as a Mental Health Care Coordinator, where you will play a pivotal role in delivering mental health services within a private practice group setting. This position offers an exciting opportunity to coordinate patient care, assess the appropriate level of care, match with the best fit clinician, set up their schedules, communicate among multidisciplinary teams, and ensure seamless billing and payment process among clients and insurance payers. Your expertise will help improve patient outcomes by providing compassionate support, thorough assessments, EHR management, coordination, and effective case management for individuals experiencing mental health conditions. If you thrive in fast-paced environments and are passionate about making a difference in patients' lives, this role is perfect for you!

Duties:

Answering clients inquiry calls, respond to text or email inquires. Knowledable about mental health services, types, and explaining risks and benefits. Comfortable setting fees and offer payment options. Familiar with insurance billing, reimbursement process. Coordinate clients' and clinicians' time. Schedule clients session and monitor payment process, submit insurance claims, and communicate with insurance companies if necessary. Manage electronic health records (EHR) accurately, ensuring compliance with HIPAA regulations and medical terminology standards. Provide crisis intervention and behavioral health support for patients with acute mental health conditions or substance use disorders. Email confirmation for sessions and frequently check up documentation completion. Engage in team building or martketing and outreach events. Requirements Proven client care coordinator experience with a focus on behavioral health or mental health services; art therapy knowledge is a plus. Experience working at private practice or group practice is highly desirable. Strong background in multicultural clients care, Mandarin, Cantonese speaking is a plus. Knowledge of psychological and therapy terminology and clinical case management principles related to mental health. Skilled in patient assessment, diagnostic evaluation, discharge planning, and working with diverse populations, including children and individuals. Proficiency in EMR/EHR systems, HIPAA compliance, and electronic health records management. Excellent communication skills for client interaction, family collaboration, and community resource coordination. Ability to prioritize tasks efficiently while maintaining high-quality patient service and care standards. Join us to be part of a dedicated team committed to transforming mental health care through compassionate service, creative approaches, and collaborative teamwork!

Pay:

From $19.00 per hour Expected hours: No less than 3.0 per week

Benefits:

Flexible schedule Mileage reimbursement

Education:

Bachelor's (Required)

Language:

Mandarin (Required) Ability to

Commute:

Arcadia, CA 91006 (Required)

Work Location:

Hybrid remote in Arcadia, CA 91006