Dental Treatment Coordinator - Bilingual (English/Spanish)

Dental Treatment Coordinator - Bilingual (English/Spanish) myDental Austin, TX Job Details Full-time 18 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Spanish Teamwork Customer service High school diploma or GED Organizational skills Full Job Description At myDental, we believe every patient interaction should feel personal, positive, and professional. As a Treatment Coordinator, you'll play a vital role in helping patients understand and accept their care while ensuring seamless treatment coordination that delivers the signature myDental Experience. With 5,000+ 5-star Google reviews and multiple locations across Austin and surrounding areas, myDental is known for exceptional patient service, a supportive team culture, and growth opportunities that help our people reach their full potential. If you're passionate about helping others, thrive in a fast-paced environment, and want to be part of a team that truly makes a difference, we'd love to meet you. About myDental Multi-specialty dental group serving Austin and nearby communities Patient-first philosophy: every decision centers around compassion and care Principle- and value-driven culture that rewards growth, integrity, and teamwork Positive, fun, and supportive environment — we work hard, celebrate often, and grow together Career growth mindset: we invest in your training, coaching, and development

Treatment Coordinator Responsibilities:

As a key connector between patients and their care, you'll guide patients through their treatment journey with clarity, empathy, and professionalism.

Your key responsibilities include:

Go above and beyond to deliver the myDental Experience for every patient Assist patients in understanding and accepting their clinical diagnosis and recommended treatment Prepare, organize, and present treatment plans in a clear and compelling way Calculate, coordinate, and collect fees and financial agreements for dental treatments Verify dental insurance benefits and follow up persistently with insurance representatives as needed Maintain a full daily schedule and manage patient flow efficiently Handle administrative duties including patient check-in, check-out, and payment coordination Maintain detailed and accurate patient records Support clinical staff and collaborate with the broader team to ensure seamless care Contribute to a well-organized, welcoming office environment

Qualifications & Skills:

1+ year of dental treatment coordination experience preferred 1+ year of customer service or sales experience preferred Experience with Dentrix Practice Management software a plus Fluent in Spanish (spoken and written) required Excellent verbal and written communication skills — warm, clear, and professional Demonstrated ability to present treatment plans and guide patients toward case acceptance Strong organizational skills, attention to detail, and ability to multitask in a fast-paced setting High school diploma or equivalent required Professional appearance and demeanor Positive attitude, team-first mindset, and genuine passion for patient care

What We Offer:

At myDental, you'll be part of a team that values your growth and contribution.

We offer:

Comprehensive training and mentoring programs for career advancement Competitive pay + performance-based bonuses Health, dental, vision, and life insurance 401(k) retirement plan Paid time off and holidays Employee discounts Supportive, principle-driven culture focused on teamwork, fun, and patient care excellence

Our Core Values Compassion :

We listen attentively and respond with care to the needs of our patients, fostering an environment where everyone feels supported and valued.

Accountability :

We hold ourselves to the highest standards of professionalism and clinical excellence, ensuring that we deliver on our promises to patients and team members alike.

Resourcefulness :

We are innovative and efficient, continuously seeking smarter ways to meet the challenges of dental care and exceed expectations.

Engagement :

We believe in the power of active involvement and open communication, both within our teams and with our patients, to ensure that every interaction is meaningful.

Strategic :

We are forward-thinking, planning meticulously to anticipate the needs of our patients and adapt to the ever-evolving world of healthcare. Join a Team That Cares About You If you're ready to bring positivity, professionalism, and purpose to your career, apply today to become a Treatment Coordinator at myDental. Let's make a real difference together — one patient at a time.

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Dental Treatment Coordination:

1 year (Preferred)

Work Location:

In person