Front Office Coordinator Austin Life Chiropractic/Genesis Back & Neck Austin, TX Job Details Full-time $19 - $25 an hour 21 hours ago Benefits Paid time off Professional development assistance Qualifications Practice management software HIPAA Scanning Attention to detail Empathy Full Job Description About Us We aren't your typical healthcare clinic. We are a fast-growing chiropractic and decompression office built on a clear vision: our patients and team are part of an embracing family. We approach healthcare with a servant's heart, combining cutting- edge treatment with a warm, personal touch. We operate with ever-progressing minds, meaning we never stand still—we constantly look for ways to grow, innovate, and serve better. If you love people, crave a positive culture, and want to help us set an exemplary precedent and advance a revolutionary community, you will find your home here. About the Role We are looking for a true "people person" to be the heartbeat of our clinic. As our Front Office Coordinator, you are the first and last face our patients see. This isn't just about answering phones and scheduling appointments; it's about making someone's day better from the moment they walk through our doors. We know that specificity gives better probability of success. You will succeed here if you possess an eagle-eye attention to detail for handling schedules, statistics, and patient care plans, paired with an infectious, positive energy. Compensation & Benefits 

Hourly Wage:

$19.00 - $25.00 per hour (Based on experience) 

Performance Bonuses:

Monthly and quarterly bonuses tied directly to office performance metrics. What You'll Do (Responsibilities)  Cultivate the

Family Dynamic:

Greet every patient and manage the front desk with genuine warmth, empathy, and absolute professionalism.  Master the

Flow:

Answer phone calls and text messages promptly, ensuring no patient feels forgotten. 

Keep Us Moving:

Schedule, confirm, and manage patient appointments seamlessly using our Electronic Health Records (EHR) systems.  Extend the

Care:

Proactively recall patients who are due or overdue for care because we genuinely care about their healing journey.  Support the

Journey:

Cheerfully assist with care plan discussions, answer billing questions, and process payments with care and accuracy.  Own the

Details:

Maintain precise, confidential, HIPAA-compliant patient records. Scan documents and update daily and monthly office statistics to help us track our growth. Who You Are (Qualifications) 

A True People Person:

You possess a high degree of emotional intelligence. You listen actively, smile naturally, and genuinely love helping others. 

Detail-Oriented & Organized:

You believe that the little things matter and that precision yields better results. 

Tech-Savvy Multitasker:

You are highly comfortable using computers, navigation systems, EHR software, and looking at basic spreadsheets or reports. 

Growth Mindset:

You love learning new things and continuously evolving your skills. 

Experience:

Previous front office or healthcare experience is preferred, but we are fully willing to train the right person if you bring the heart, attitude, and work ethic. Next Steps To show your attention to detail, please message us with a brief explanation on why you are interested in this job!

Job Type:

Full-time Pay:

$19.00 - $25.00 per hour

Benefits:

Paid time off Professional development assistance Ability to

Commute:

Austin, TX 78757 (Required) Ability to

Relocate:

Austin, TX 78757: Relocate before starting work (Required)

Work Location:

In person