Therapy Coordinator Entrusted Pediatric Home Care - 4.5 Austin, TX Job Details Full-time $40,000 - $45,000 a year 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Life insurance Expense account Qualifications Foreign language proficiency Employee onboarding Home care experience Patient scheduling systems Overseeing health insurance pre-certification Healthcare resource management Operations coordination Caseload management Medical billing compliance checks Care documentation Mid-level Incident Escalation Payroll systems Medical scheduling Medical administrative support Overseeing care coordination Records management Bachelor's degree Clinical information systems Quality improvement Compliance documentation Recruiting Pediatrics HR support Document quality checks Application support Care coordination Home health agency experience Escalation handling 2 years Full Job Description Bilingual, Spanish preferred

• Therapy Coordinator - Pediatric Home Health Entrusted Pediatric Home Care is a rapidly growing pediatric home care business headquartered in Austin, Texas. Entrusted Pediatric Home Care emphasizes work-life balance along with providing world class service to our clients. The ideal candidate for this job has a passion for supporting children and families within the special needs population and enjoys working in a fast-paced healthcare environment. Entrusted is currently looking to add a team-oriented Therapy Coordinator to support our pediatric therapy program in Austin, TX. The Therapy Coordinator will be responsible for assisting with the day-to-day coordination and administrative operations of the department, including therapy scheduling, authorizations, documentation, billing-related needs, onboarding activities, and other operational processes. This position will serve as an important resource to therapists and internal departments and requires strong organization, attention to detail, communication, problem-solving, and follow-through

Salary:

$40,000.00 - $45,000.00 per year

Essential Job Functions:

Assist with daily Therapy Department operations, administrative tasks, and workflow coordination. Monitor therapist schedules, caseloads, productivity, availability, and patient coverage; identify and communicate staffing concerns. Coordinate patient scheduling, missed visits, cancellations, and make-up visits to support continuity of care and authorized services. Monitor pending and expiring authorizations and coordinate timely follow-up with the appropriate teams. Support therapists with EMR, visit, and workflow questions; troubleshoot issues and escalate when appropriate. Collaborate with Intake, Clinical, Billing, HR, Recruiting, and Scheduling to address cross-departmental needs and ensure timely follow-through. Review scheduled, completed, missed, and billed visits; assist with billing, payroll, visit corrections, documentation reviews, audits, and compliance activities. Support recruitment and onboarding, maintain accurate and confidential records, communicate professionally with therapists and families, and assist with quality improvement initiatives and special projects.

Skills and Experience:

Shall be able to read, write and comprehend English. Ability to speak and communicate Spanish is a plus. Two years of related healthcare experience in healthcare, pediatric therapy, home health, or healthcare operations preferred. Pediatric therapy experience is a plus. Experience with EMR, scheduling, authorizations, billing, payroll, or other healthcare systems preferred. Criminal background check completed and results within parameters as per policy.

Other Skills/Abilities:

Strong critical thinking, problem-solving, organizational, and time management skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail, communication, and follow-through. High level of honesty, integrity, accountability, and professionalism. Ability to work independently while maintaining effective communication with leadership and team members and appropriately escalating issues when needed. Ability to maintain confidentiality and quickly learn and navigate new software, EMR, and healthcare systems.

Environment:

Duties performed in an office environment. Benefits Retirement Plan Medical, Dental, Vision Weekly Pay Paid Time Off Sick Time Off Expense Account Entrusted Pediatric Home Care provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. LGBTQ+ friendly workplace

Age-inclusive Job Type:

Full-time Pay:

$40,000.00 - $45,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you available to work Monday through Friday, 8:30 AM to 5:00 PM? Do you have reliable transportation to meet the attendance requirements of this position? Have you completed a bachelor's degree program? Are you proficient in Spanish, including speaking and understanding? Do you have experience working with an EMR, scheduling system, or other healthcare software? Do you have experience working in healthcare, home health, pediatric therapy, or healthcare operations?

Work Location:

In person