The draft below treats $2 million as the annual hygiene production goal , approximately $166,667 per month . Dental Office Manager - Hygiene Operations & Growth Central Dentist | Dallas, Texas Build a team. Elevate patient care. Lead a $2 million hygiene department. Are you a dental office leader who sees the opportunity behind every open appointment, understands how to turn goals into daily action, and knows how to inspire a team? At Central Dentist, we believe exceptional dentistry supports whole-body wellness. We are seeking a motivated, hands-on Dental Office Manager to lead the operations and growth of our hygiene program—with the goal of building a thriving $2 million annual hygiene department . Our philosophy of Radical Generosity shapes how we care for patients, support one another, and serve our community. We want a leader who brings that philosophy to life through thoughtful patient experiences, strong systems, and consistent follow-through. Your mission Create a hygiene department where patients understand the value of preventive care, team members know what success looks like, and the schedule consistently supports quality care and sustainable growth. You will own the department's operational performance, partnering with the COO, doctors, lead hygienist, and administrative team. Clinical recommendations and treatment decisions remain with the treating clinicians. What you will lead A productive, well-managed hygiene schedule Build and execute a growth plan toward $2 million in annual hygiene production. Translate department goals into monthly, weekly, and daily priorities. Review today's schedule and upcoming weeks to identify openings, staffing needs, and opportunities to improve access. Match appointment lengths and scheduling decisions to patient needs and established clinical standards. Lead timely recovery of cancellations, broken appointments, and overdue patients. Patient retention and continuity of care Establish a reliable checkout process that helps every hygiene patient leave with their next appropriate visit scheduled. Oversee recare and reactivation systems with clear ownership, outreach expectations, and documented follow-up. Identify barriers that keep patients from returning and work with the team to resolve them. Partner with clinicians to help patients understand recommended care and their next steps. Address patient concerns with empathy, professionalism, and accountability. A confident, accountable team Direct daily hygiene operations in partnership with the lead hygienist. Set clear responsibilities for scheduling, checkout, patient follow-up, and department reporting. Conduct focused huddles, coaching conversations, and regular performance reviews. Train team members on consistent communication, scheduling standards, and patient handoffs. Resolve problems promptly and create a culture where team members bring solutions, support one another, and follow through. Systems that support growth Use Dentrix, Jarvis Analytics, and Adit to monitor performance and manage follow-up. Review results weekly, identify the causes of missed goals, and implement practical improvements. Coordinate staffing and provider availability with leadership as demand grows. Develop repeatable workflows that help the department perform consistently. Collaborate with marketing and administrative teams to strengthen new-patient access and patient retention. How success will be measured Your performance will be evaluated through a balanced view of department growth, patient experience, and team execution, including: Hygiene production against agreed goals. Schedule utilization and unfilled appointment hours. Patients scheduling their next hygiene visit before leaving. Cancellation and no-show rates, including successful recovery. Overdue patients returning and completing appointments. Completion of clinically recommended hygiene care. Patient feedback and resolution of concerns. Team training, accountability, and adherence to established workflows. Growth must come from appropriate care, stronger patient relationships, and effective operations. What you bring Demonstrated dental office management or dental operations leadership experience. A strong understanding of hygiene scheduling, recare, reactivation, and patient retention. Experience coaching teams and holding people accountable with clarity and respect. Confidence interpreting production reports and turning findings into action. Strong organization, sound judgment, and the ability to manage competing priorities. Professional communication and a calm, solutions-focused approach. An interest in holistic dentistry and the connection between oral health and overall wellness. Experience with Dentrix, Jarvis Analytics, or Adit is preferred. Why Central Dentist? This is an opportunity to build and lead a department with a clear purpose. You will work directly with leadership, help develop a strong team, and improve how patients experien ongoing preventive care in a practice committed to whole-body wellness. Ready to lead the next chapter of our hygiene program? Submit your résumé and a brief example of how you improved a dental department's schedule, patient retention, or performance. Tell us what you changed—and the results you helped your team achieve.

Pay:

$25.33 - $30.51 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Life insurance Paid time off Vision insurance

Work Location:

In person