Front Desk Receptionist / Client Care Coordinator The Assessment and Resource Center for Autism and Neurodiversity Frisco, TX Job Details Part-time $16 - $20 an hour 1 hour ago Qualifications Medical receptionist Full Job Description About Us The Assessment & Resource Center (ARC) is a revolutionary neuropsychological testing and treatment clinic dedicated to helping individuals understand how their unique brain functions. We serve children, teens, and adults through comprehensive neuropsychological and psychological assessments, 19-point qEEG brain mapping, neurofeedback, and personalized therapeutic services. At ARC, we prioritize exceptional patient care, operational excellence, and the use of cutting-edge, evidence-informed technologies—while continuously improving how we serve families and support our team. Job Overview We're hiring a Front Desk Receptionist who will serve as the primary point of contact for our clients and visitors. This role requires exceptional professionalism, personality, punctuality, and the ability to handle multiple tasks without sacrificing patient service. Only apply if you are career-driven and committed to supporting patients in a clinical environment.

Responsibilities Client Reception & Hospitality:

Greet and welcome clients and visitors warmly, creating a calm, professional, and supportive first impression.

Appointment Check-In & Direction:

Check in clients, brief them on what to expect during their visit, notify clinicians of client readiness, and help ensure smooth appointment flow.

Phone & Inquiry Management:

Answer and route incoming calls with excellent phone etiquette; educate callers on ARC's care journey, policies, and next steps.

Scheduling & Coordination:

Schedule, confirm, and manage appointments and calendars to optimize clinic workflows and minimize delays.

Administrative & Records Support:

Perform accurate data entry, scanning, filing, and inventory tracking; maintain organized and up-to-date office and EMR records.

Documentation Support:

Assist with EMR document maintenance and preparation of required reports and forms.

Office Readiness:

Maintain a clean, organized, and professional front desk and lobby environment; ensure supplies and materials are fully stocked.

Communication & Liaison:

Handle email and phone correspondence and serve as a professional liaison between clients, clinicians, and staff.

Team Collaboration:

Attend weekly staff meetings and provide administrative support across the clinic as needed. Qualifications Prior front desk or receptionist experience; healthcare or behavioral health experience strongly preferred. Who This Role Is For This position is ideal for someone who takes pride in excellence, thrives in a clinical environment, and is seeking meaningful, long-term growth—not a temporary or casual role. We are looking for a team member who wants to build a career within a values-driven clinic that holds high standards, invests in its people, and recognizes exceptional performance. Proficiency with office software, scheduling systems, and digital documentation tools. Highly organized with exceptional attention to detail and follow-through. Excellent phone etiquette and strong interpersonal and written communication skills. Ability to prioritize, adapt, and execute multiple tasks efficiently in a fast-paced clinical setting. Professional, calm, and service-oriented demeanor with a genuine commitment to client care and confidentiality.

Pay:

$16.00 - $20.00 per hour

Experience:

Medical receptionist: 1 year (Preferred)

Language:

English and Spanish (Preferred)

Location:

Frisco, TX 75034 (Preferred) Ability to

Commute:

Frisco, TX 75034 (Preferred)

Work Location:

In person