We're seeking a dedicated Treatment Coordinator to join San Antonio Orthodontics! The ideal candidate is someone who thrives in a friendly, fast-paced environment and is passionate about helping patients understand and move forward with their care. As a key part of the patient experience, our Treatment Coordinators play an essential role in ensuring each patient feels informed, confident, and supported throughout their treatment journey.

Responsibilities include:

Presenting treatment plans and financial estimates with clarity and compassion Educating patients on recommended care and answering questions to ensure understanding Coordinating and scheduling treatment appointments Following up with patients who have pending or incomplete treatment Verifying insurance benefits and ensuring accuracy of eligibility information Assisting patients with financial arrangements and payment options Collaborating with clinical and administrative teams to support smooth daily operations Answering and returning patient calls in a timely and professional manner Supporting team members and providers as needed to maintain efficient clinic flow Ability to travel amongst clinics according to organizational needs Your work helps create an environment where patients feel confident in their care decisions and supported every step of the way. Full-Time | Monday - Friday | 8:00AM - 5:00PM (Friday schedules vary according to patient schedule)

Required Qualifications:

High school diploma or GED Active RDA license Current CPR certification Travel amongst clinics required

Preferred Qualifications & Skills:

Bilingual abilities are a plus Previous experience in dental is beneficial Strong communication skills with the ability to connect with patients and families Detail-oriented, organized, and able to thrive in a fast-paced environment Adaptability, teamwork, and a positive, solution-focused mindset Why Full Smile? At Full Smile Management, we believe exceptional patient care starts with an exceptional team. We support a group of thriving dental practices across Texas, providing comprehensive resources, strong leadership, and a people-first culture that empowers our employees to grow both personally and professionally.

Our mission is simple:

create world-class patient experiences by investing deeply in our people. Whether you're just starting your dental career or looking to advance, we are committed to offering the tools, training, and mentorship you need to succeed.

What sets Full Smile apart:

A robust benefits package that supports your health and well-being Generous paid time off to help you recharge and maintain a healthy work/life balance Hands-on training and mentorship from experienced team leads and providers Clear opportunities for advancement, continuing education, and skill development A workplace culture built on creativity, diversity, collaboration, and compassion Leadership that listens, supports, and champions your professional growth We are proud to cultivate teams who are passionate about serving others, committed to high standards of care, and excited to build meaningful, long-term careers in dentistry. When you join Full Smile, you're not just taking a job, you're joining a community where your success matters! Full Smile Management supports several locally owned dental entities, including San Antonio Orthodontics in Helotes and Oakwell, Boerne Orthodontic & Pediatric Dentistry, Oral Surgery of Alamo Ranch, and Pleasanton Dental Specialists. All practices share the same ownership and values, operating as one connected system focused on exceptional patient care. Full Smile Management serves as the central support team for these clinics, providing leadership, resources, and guidance to ensure each location runs smoothly and our teams feel supported every step of the way.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance

Work Location:

In person