Who We Are:

Aliveness Project is a community center for people living with HIV. We serve over 5,000 folks annually, the majority of whom are low-income. The Aliveness Project boldly advances equitable access to transformative HIV care and prevention. Our primary objectives are to ensure that our members have access to:

• Basic needs: We provide meals, a food shelf, and medical nutrition therapy while our Case Management team helps provide access to healthcare and housing.

Community:

Our community center model provides a safe and supportive place for members to gather and build community.

Prevention:

We provide a community-based free PrEP/STD Clinic, pharmacy, and targeted outreach to communities disproportionately affected by HIV through education, awareness, and strategies for eliminating stigma. Aliveness Project is an equal opportunity employer and is committed to building and maintaining a diverse staff that is representative of the communities we serve and live in. People of color, LGBTQ-identified individuals, and people with lived experiences are strongly encouraged to apply.

Position Title :

Medical Case Manager Reports to:

Case Management Team Manager Job Summary:

Medical Case Manager provides various levels of case management assistance to individuals living with HIV/AIDS, many of whom seek help with medication adherence, chemical dependency, mental illness, housing instability, food insecurity, and other issues. The Medical Case Manager should be comfortable having direct and honest discussions with clients regarding sensitive topics such as sexual activity and drug use behavior. These case managers must also have crisis intervention skills and be able to thoroughly assess client suicidality, safety, etc. Our case management program works from client-centered, strength-based, harm-reduction, and trauma-informed perspectives; comfort working from these perspectives is required.

Major tasks include:

• Conduct comprehensive assessments (psycho-social, program/service eligibility) and re-assessments of case management clients
• Complete individual service plans with clients to set goals and strategies to overcome barriers (including but not limited to mental health, chemical health, housing instability or criminal history) to maintaining medical care
• Meet with clients in provider office and community settings including medical offices, public libraries, client homes, etc.
• Maintaining a thorough understanding of HIV, transmission, and services and deliver information to clients in appropriate ways to support client health management and transmission risk reduction and an understanding of program eligibility criteria, verification processes and documentation standards, and complete documentation using electronic databases
• Develop and maintain a thorough understanding of the intersection of chemical and mental health concerns and health management
• Maintain a caseload of up to 50 clients with at least monthly follow-up
• Maintain client records and files, collect required documentation from clients, complete data entry of client notes, process information for program reports and invoicing, etc.in a prompt manner
• Participate in staff meetings, regular supervision and organization wide efforts as requested
• Other duties related to the role as assigned

Qualifications:

Previous experience in providing case management services to low-income individuals, including psycho-social assessment of clients, interdisciplinary care coordination, monitoring of health/social service delivery, and development/usage of client-centered care plans Knowledge of social work and case management guidelines and issues related to working with low-income clients, including data privacy, confidentiality and HIPAA compliance Knowledge of issues and community resources related to HIV/AIDS, chemical dependency, mental health, housing, health insurance, and other barriers Ability to listen well and assist clients in de-escalation and problem-solving Appreciation of and commitment to racial equity and gender inclusion in all aspects of work Experience working with communities of color and working with Gay/Bi/MSM/Queer and Transgender health issues Skills in preparing client files, records, and program reports Strong and timely communication skills with both clients and other professionals Skills in planning such as identifying and sequencing action steps to achieve results Ability to work with clients respectfully and act in a confidential manner Ability to manage, prioritize, categorize, and complete multiple tasks Ability to manage stress in a proactive manner Fluency in Spanish preferred Commitment to Aliveness' mission of HIV education, prevention and destigmatization

Compensation:

Salary range is $54,000 to $56,000 based on experience.

Benefits:

Generous benefits include health insurance, holidays and Paid Time Off (PTO) and 4% employer matched IRA. Benefits include medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance and free lunch.

To Apply:

Submit your resume, a brief cover letter outlining your experience and interest in the position, and three references to macy@aliveness.org . Applications will be reviewed on a rolling basis until the position is filled.