Case Manager Supervisor - Adult Services Community Council Health Systems - 2.7 Philadelphia, PA Job Details Full-time 4 hours ago Qualifications Supervisory support in social service case management Managed case managers Community partnership development Staff supervision Patient resource coordination Caregiving documentation requirements Clinical compliance checks Team supervision Quality of care (regulatory compliance area) Managing social services clients Operations coordination Regulatory compliance Social service program staff supervision Mid-level Community resource coordination in health services social work Employee attendance management Mental health resources facilitation Overseeing care coordination Expense reports Professional development support Records management Quality compliance management Resource utilization in healthcare Working with individuals with mental health conditions Social service program compliance monitoring Community relationship building Social work care coordination Clinical documentation standards Managing patients as a clinical case manager General management Full Job Description

GENERAL OVERVIEW

The Case Manager Supervisor provides clinical and administrative supervision to staff delivering targeted case management services to adults with serious mental illness. The position ensures regulatory compliance, quality documentation, appropriate service delivery, and effective coordination of resources to support consumer recovery and stability

KEY RESPONSIBILITIES

Staff Supervision & Leadership

• Provide supervision and oversight to targeted case management staff.
• Conduct regular supervision meetings and support professional development.
• Provide direct service and on-call backup as necessary. Compliance & Documentation Oversight
• Monitor case management records to ensure timely and accurate documentation.
• Ensure all mandated paperwork is completed in accordance with regulatory standards.
• Verify that required direct service contacts are completed. Operational & Resource Management
• Monitor staff time sheets, expense reports, vehicle usage, transportation tokens, and other operational resources.
• Submit required reports and monitor service unit projections.
• Perform additional duties as assigned by the Program Manager. Collaboration & Community Engagement
• Develop and maintain constructive relationships with internal and external service providers.
• Support coordination of services to ensure continuity of care for consumers.