RCM Implementation Specialist beBright Minnetonka, MN Job Details Full-time 1 hour ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Optimizing workflow processes Performance dashboard reports Accounts receivable EHR go-live support Data migration Standard Operating Procedures (SOPs) implementation Software support Operations coordination Spreadsheets Software implementation Practice management software Patient management software EHR testing Training material drafting Metrics Reporting Mid-level User training (technical support) 3 years Functional testing Schedule management Medical billing data reporting Post-sales client support Continuous improvement System validation Project management experience in healthcare Software documentation Technical writing Data-driven problem-solving Instructional materials development Customer payment analysis report Full Job Description beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue cycle implementations, system conversions, and process improvement initiatives.

WHO WE ARE

At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.

KEY RESPONSIBILITIES

Training and Support Assist with training office and central support teams on new systems, workflows, and revenue cycle processes. Create, update, and maintain standard operating procedures, training materials, and documentation. Provide ongoing support to practices during and after implementations. Software Conversion and Implementation Support practice management system conversions, including system setup, testing, validation, and go-live activities. Assist with data migration, workflow configuration, and issue resolution during implementations. Help standardize implementation processes and documentation across practices. Analytics and Reporting Prepare and maintain revenue cycle reports and KPI dashboards. Monitor implementation outcomes and identify opportunities for workflow improvements. Assist in tracking key metrics such as accounts receivable, collections, denials, and cash flow. Project Coordination Coordinate project tasks, timelines, and communication with internal teams and practice locations. Track implementation milestones and ensure deliverables are completed on schedule. Collaborate with cross-functional teams to support successful implementation initiatives.

QUALIFICATIONS

Associate or Bachelor's degree in a related field, or equivalent experience. Minimum of 3 years of experience in revenue cycle management, healthcare operations, or a related field. Experience supporting practice management systems or software implementations preferred. Strong organizational, analytical, and problem-solving skills. Experience creating documentation, reports, or training materials. Excellent communication skills with the ability to work effectively across multiple teams. Proficiency in Microsoft Excel and other reporting tools preferred.

BENEFITS

Competitive salary commensurate with experience. Comprehensive benefits package including health insurance, dental coverage, and vision benefits. Retirement savings plan with employer Safe Harbor contribution. Paid time off and holidays. Continuing education and professional development opportunities.