Overview Join our dedicated healthcare team as a Part-Time Home Health Intake Specialist! In this vital role, you will serve as the first point of contact for patients seeking home health services, ensuring a smooth and welcoming intake process. Your energetic approach and attention to detail will help facilitate efficient scheduling, accurate documentation, and compassionate communication with patients and healthcare providers alike. This position offers a flexible schedule perfect for individuals passionate about making a positive impact in home health care. Responsibilities Greet patients and caregivers warmly via phone and in person, providing clear guidance on intake procedures Collect and verify patient information, including insurance details, medical history, and personal data, ensuring accuracy and completeness Schedule appointments efficiently using patient management software and maintain up-to-date records in Electronic Health Records (EHR) systems Communicate effectively with healthcare providers to coordinate patient care plans and follow-up actions Maintain strict confidentiality of all patient information in accordance with health regulation policies and HIPAA guidelines Assist with administrative tasks such as data entry, document organization, and managing incoming calls related to home health services Support the team by providing excellent customer service, addressing patient inquiries promptly, and ensuring a positive experience from initial contact onward Skills Proven experience working in a medical office or healthcare administrative support role Proficiency with Microsoft Office applications including Word, Excel, and Outlook for documentation and communication purposes Knowledge of health regulation policies, including HIPAA compliance and medical confidentiality standards Familiarity with patient management software, EMR (Electronic Medical Records), EHR systems, and patient scheduling tools Strong understanding of medical terminology relevant to home health care services Excellent phone communication skills combined with client-focused customer service abilities Ability to handle sensitive information discreetly while maintaining high levels of accuracy in data entry and typing speed Knowledge of health insurance processes to assist patients with coverage questions and documentation requirements This role is an excellent opportunity for motivated individuals eager to contribute to compassionate home health care while developing valuable administrative skills. If you thrive in dynamic environments where your communication skills can shine and your organizational talents are valued, we want to hear from you!
Pay:
$15.00 - $18.00 per hour Expected hours: 20.0 per week Application Question(s): Are you familiar with Finale health EMR? Are you able to work part time M-F 1pm-5pm?