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Insight Global

Remote Epic Referrals/Prelude & EMPA Integration Analyst

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Job Description

Job Description We are seeking an experienced Epic consultant with strong expertise in Referrals, Authorizations, Prelude, and EMPA integrations to support a healthcare client engagement. This individual will primarily partner with the Prelude and Referrals teams to configure, validate, and test workflows while also serving as a subject matter expert for EMPA integration troubleshooting and workflow optimization. Collaborate with Referrals, Authorization, and Prelude teams to support workflow design, validation, and optimization. Configure, test, and troubleshoot Epic workflows related to patient access, referrals, and authorizations. Serve as the primary resource supporting Prelude and Referrals initiatives while coordinating with existing Epic vendor resources focused on the authorization side. Analyze and resolve workflow exceptions, integration issues, and outlier scenarios involving EMPA. Support end-to-end testing efforts, including workflow validation, integration testing, and issue resolution. Partner with operational and technical stakeholders to ensure workflows align with business requirements. Document configuration decisions, testing outcomes, and recommended process improvements. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Hands-on Epic experience supporting Referrals, Authorizations, and Prelude. Strong understanding of EMPA workflows and integrations. Experience testing and validating Epic workflows in a healthcare environment. Ability to troubleshoot integration issues and identify root causes. Strong communication skills and ability to work cross-functionally with clinical, operational, and technical teams. Experience working within complex healthcare organizations. Epic certifications related to Prelude, Referrals, or Patient Access modules. Previous experience supporting Epic implementation, optimization, or integration projects. Familiarity with healthcare revenue cycle and patient access workflows.