Job Description A premier healthcare client in Houston, Texas is looking to add an Epic Willow Analyst to their team. This person will spend their days doing 3 major tasks: working through break/fix tickets, optimization tickets, or doing new builds for the 4 new retails stores that will be opening in the near future. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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• Epic Willow Ambulatory Certification
• At least 2 years of experience with Ambulatory pharmacy build and support (minimum 4 years of pharmacy experience to hit the senior title, doesn't all have to be Epic, can be experience in the pharmacy too)
• Ticket/support experience
• Department build
• Pharmacy record build
• Interface knowledge
• Insurance Co-Pay card build
• Pharmacy operational workflow
• Upgrade experience
• ServiceNow experience
• PBM integration knowledge
• Prior authorization process
• Med updates
• Cost updates
• Formulary build
• Epic POS