at Gift of Hope Organ & Tissue Donor Network in Itasca, Illinois, United States Job Description The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. Advance Gift of Hope's mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position. Perform high complexity testing including, but not limited to, HLA typing, flow cytometry and serology crossmatching, HLA antibody screening, ABO typing and infectious disease testing Document test results and all pertinent information; interpret different and complex reaction patterns; identify probable causes for any irregular or atypical test results Correctly communicate results to internal and external customers including clinicians, transplant coordinators, and other OPO personnel Enter, retrieve, and transmit test data into laboratory information systems Freeze cells and sera from donors for retrospective testing Process blood samples received from patients waiting for a transplant Prepare mailers (tubes, labels and dialysis lists) for dialysis centers and patient homes for collection of monthly samples Prepare reagents required to perform analysis and ensure reagents are available and usable Set up and monitor equipment required to perform tests Maintain established preventive maintenance schedules for assigned equipment Adjust and calibrate assigned equipment Maintain quality control records and logs; prepare, record and store data for future reference Monitor supply levels to ensure adequate levels are maintained Maintain cleanliness of work area per laboratory standards Participation in process improvement initiatives strongly encouraged Responsible for documenting any deviation from testing protocols using QA laboratory system Responsible for determining, tracking, trending and reporting of relevant quality metrics, including, but not limited to, turnaround times, error rates, customer satisfaction score, etc. as assigned. Other duties as assigned To view full details and how to apply, please login or create a Job Seeker account