A Community Health Worker works in the community to help individuals get medical care and access to health care resources. Promotes preventative care and health screenings; works with health care providers to improve community outreach.
As part of the Care Management/Case Management department, the Community Health Navigator supports the development and execution of Blue Cross Complete of Michigan's member outreach strategy to impact health outcomes, health care costs, and member engagement. This position establishes and cultivates relationships with members, community stakeholders, and providers via phone, mail, e-mail, and personal visits. Face-to-face member visits at their home or a community organization are essential to the Community Health Navigator role. Work Arrangement Remote field-based role requiring travel mainly in
Wayne County Education and Experience Required:
Associate's Degree in Healthcare, Human Services, related field, or equivalent work experience. Bachelor's Degree preferred
Required:
Minimum of two (2) years of health care in an office/clinic/hospital setting, or human services experience, or equivalent school experience
Preferred:
Community-based experience through volunteerism, employment, or education
Licensure Required:
Must have a valid Michigan Driver's License, valid car insurance, and reliable transportation
Skills & Abilities Required:
Must be able to lift up to 25 pounds
Required:
Basic knowledge and understanding of managed care, medical terminology, and disease processes
Preferred:
Effectively communicating preventive health and health management philosophies to individual members, small groups, and external agencies
Preferred:
Comprehensive knowledge of Medicaid requirements, plans, policies, and procedures
