JOB SUMMARY/PURPOSE

Assists the technical / professional laboratory staff in completing analytical processes. Answers and routes technical inquiries, and works to facilitate the throughput of STAT and inpatient workload. May participate in the technical process, including loading samples onto automated instrumentation and performing waived testing.

DEPARTMENT DESCRIPTION

The laboratory teams at Samaritan Health Services have responsibilities for testing samples that may include blood, body fluids and tissue to aid in diagnosis of diseases, illnesses or conditions that may need medical attention. Lab tests are processed for hospital inpatients and emergency room patients twenty four hours a day. In addition, testing is performed on outpatient and clinic specimens. All Samaritan Health Services labs are licensed by the U.S. Centers for Medicare and Medicaid Services

• the Clinical Laboratory Improvement Amendments Act (CLIA), and accredited by the College of American Pathologists (CAP).

EXPERIENCE/EDUCATION/QUALIFICATIONS

High school diploma or equivalent required. One (1) of the following required: Associate's degree in Science/Healthcare. Two (2) years of undergraduate coursework in a Science/Health related Bachelor's (BS or BA) program. Two (2) years Phlebotomist experience and current Phlebotomy Certification. Two (2) years related experience in a laboratory setting. Experience and/or training with computer applications, including Microsoft office, required. Bachelor's degree in sciences or college level coursework in sciences (biology, microbiology, chemistry) preferred. Experience in a healthcare setting preferred.

KNOWLEDGE/SKILLS/ABILITIES

Analytical/Problem Solving Skills

• Ability to collect and analyze data and other information, solve problems and make decisions while using clear and logical steps. Clinical Laboratory Technology
• Working knowledge in areas of laboratory medicine and technology including clinical chemistry, hematology, immunology, microbiology and molecular biology. Quality Assurance Fundamentals
• Basic knowledge and understanding of clinical quality assurance and quality control techniques and activities. Compliance Monitoring
• Ability to monitor performance of self, other individuals and processes by applying knowledge of established performance standards from regulatory agencies as well as employer and understanding regulatory licensure and conditions. Customer Service
• Knowledge of principles and processes for providing customer service within the healthcare community. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Ability to communicate technical concepts and to make presentations and demonstrations to customers and new employees. Training and Education
• Ability to communicate technical concepts and to make presentations and demonstrations to customers and new employees.

PHYSICAL DEMANDS

Rarely (1

• 10% of the time) Occasionally (11
• 33% of the time) Frequently (34
• 66% of the time) Continually (67
• 100% of the time) CLIMB
• STAIRS CLIMB
• LADDER LIFT (Knee to chest: 24
• 54") 0
• 20 Lbs LIFT (Waist to

Eye:

up to 54") 0

• 20 Lbs CARRY 1-handed, 0
• 20 pounds

BEND FORWARD

at waist KNEEL (on knees)

SIT ROTATE TRUNK

Standing

ROTATE TRUNK

Sitting REACH

• Forward REACH
• Upward PUSH (0
• 20 pounds force) PULL (0
• 20 pounds force)

STAND WALK

• LEVEL

SURFACE LIFT

(Floor to

Waist:

0

• 36") 40
• 60 Lbs

MANUAL DEXTERITY

Hands/wrists

FINGER DEXTERITY PINCH

Fingers GRASP Hand/Fist