We are a busy, growing orthodontic practice looking for a friendly, organized, and highly motivated Front Desk Receptionist / Administrative Assistant to join our team. This position is perfect for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in keeping things running smoothly at the front of the office. Orthodontic experience is a plus, but a positive attitude and strong work ethic are even more important.

What You'll Do:

Greet patients and create a warm, welcoming experience Answer and manage a multi-line phone system Schedule appointments and assist with administrative tasks Maintain organized and accurate patient records Support both the clinical and administrative teams as needed Help ensure smooth daily operations across multiple office locations Rotate each week to different offices

What We're Looking For:

Excellent communication and customer service skills Strong multitasking and organizational abilities Comfortable working with computers and office systems Reliable, dependable, and professional Ability to travel between our locations (Belchertown, Springfield, Chicopee, Longmeadow, and Feeding Hills) Above all, we're looking for someone with a positive attitude who genuinely enjoys being part of a team. We want someone who takes pride in their work, communicates openly and respectfully, and understands that the quality of their work reflects who they are. Our ideal candidate is dependable, hardworking, coachable, eager to learn, and willing to step in wherever needed to help the team succeed. We value people who bring positive energy to the workplace, hold themselves accountable, and care deeply about providing an exceptional experience for our patients and their teammates.

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) Health insurance Health savings account Paid sick time Paid time off Profit sharing Uniform allowance Application Question(s): What does taking pride in your work mean to you? Our team relies on one another every day. Can you commit to being dependable, arriving to work on time, and maintaining consistent attendance? Ability to

Commute:

Longmeadow, MA 01106 (Required)

Work Location:

In person