Responsible for assisting the Clinical Director in overseeing the daily operations and supervision of the dental and clinical assistants of the Pediatric Department. The Lead Assistant will maintain a chairside assisting schedule.
Clinical Responsibilities :
Chairside Support and Scheduling:
Provide clinical chair-side dental assisting as scheduled, remaining flexible to meet the needs of the department and the practice.
Patient Flow and Care Quality:
Coordinate patient flow to support smooth daily operations and ensure patient care is delivered in a clean, timely, and high-quality environment.
Clinical Areas and Compliance:
Oversee the maintenance of operatory, sterilization, and laboratory areas, and ensure departmental compliance with CDA safety, OSHA, and HIPAA programs in partnership with program coordinators.
Laboratory Processes:
Coordinate laboratory processes, including study model inventory and laboratory account reconciliation.
Supplies and Equipment:
Assist with dental supply inventory responsibilities and coordinate equipment maintenance and repairs as needed.
Documentation:
Assist in maintaining the Dental Assistant Manual as needed.
Supervisory Responsibilities:
Supervision and Daily Support:
In partnership with the Clinical Director, directly supervise department dental and clinical assistants, with direct support from department dentists and additional support from the Operations Manager.
Training and Staff Development:
Train all new dental and clinical assistants in the department, with planning and logistical support from the Clinical Director, Operations Manager, and HR Specialist.
Team Resource and Communication:
Serve as a primary resource for dental and clinical assisting staff by providing ongoing training, support, and weekly communication of department-specific and practice-wide information, as needed.
Employee Relations and Reviews:
Work collaboratively with Human Resources to manage employee relations matters and support the annual performance review process in coordination with the appropriate doctors.
Leadership Meetings and Compliance:
Meet regularly with the Clinical Director, Human Resources, and Administrative Team to review staffing needs, policy and procedure updates, staff communication tools, best-practice development, and
OSHA/HIPAA
compliance requirements in coordination with the Compliance Committee and its designees.
Patient Care Operations:
Use department dentists as the regular, direct point of contact for support with daily operational and supervisory responsibilities related to patient care i.e. confidentiality.
Additional Duties:
Perform other related duties as assigned.
Qualifications:
Experience working as a Dental Assistant Lead in pediatrics highly preferred.
Licensure:
Current FTDA or CA Dental Assisting License issued by the Board of Registration in Dentistry, as required by Massachusetts law.
Certification:
Current Dental Assisting National Board (DANB) Certification, or ability to obtain certification within one year of employment.
Continuing Education:
Completion of required annual continuing dental education units.
CPR Certification:
Current Cardiopulmonary Resuscitation (CPR) Certification.
Immunization:
Current Hepatitis vaccination as recommended by the Centers for Disease Control and Prevention (CDC). Communication Skills - Must be able to demonstrate strong verbal and written communication skills required. Strong Customer Service skills - Patience, professionalism, and strong problem-solving capabilities required. Physical Requirements The physical demands described below are representative of those required to successfully perform the essential functions of this position.
Movement and Stamina:
Must be able to meet the physical demands of an active position, including standing for extended periods, walking, stooping, bending, and sitting.
Dexterity and Coordination:
Requires manual dexterity, strong eye-hand coordination, and adequate vision.
Communication and Reaching:
Frequently required to talk, hear, stand for long periods, walk, use hands to finger, handle, or feel, and reach with hands and arms.
Lifting and Workplace Exposure:
Must frequently lift and/or move objects up to 25 pounds. While performing job duties, the employee is regularly exposed to blood, blood-borne pathogens, and/or physical risks, which require OSHA training. Chestnut Dental Associates is an Equal Opportunity Employer.
