Dental Office Business Assistant Young and Polite Children's Dentistry - 2.5 Charlotte, NC Job Details Full-time $15 - $17 an hour 21 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Spanish Patient scheduling systems Phone communication Client rapport building Practice management software HIPAA Medical scheduling Administrative experience High school diploma or GED Records management Dentrix Organizational skills Full Job Description Job Summary Join our dynamic dental practice as a Dental Office Business Assistant, where your energy and organizational skills will help create a seamless experience for patients and staff alike! In this vital role, you will serve as the backbone of our administrative operations, managing patient interactions, insurance processing, and office workflows. Your proactive approach will ensure the smooth running of daily activities, fostering a welcoming environment that emphasizes excellent customer service and efficient office management. This paid position offers an exciting opportunity to grow within a professional healthcare setting while making a positive impact on patient care. Duties Greet patients warmly and handle all front desk communications with professionalism and enthusiasm Manage patient appointments using electronic health records (EHR) and scheduling software(Dentrix), ensuring accurate and timely updates Verify insurance coverage, process claims, and communicate with health insurance providers to facilitate smooth billing procedures Maintain patient confidentiality in accordance with health regulation policies and HIPAA guidelines Support medical administrative tasks such as data entry, document management, and correspondence via Microsoft Office tools Assist with patient management software to update records, schedule follow-ups, and track treatment plans Answer phone calls promptly, address inquiries effectively, and coordinate communication between patients and dental staff Experience Prior experience working in a medical or dental office environment is highly preferred Familiarity with electronic health records (Dentrix) systems and patient management software is essential Proven ability to provide excellent customer service in a fast-paced setting Competency in Microsoft Office applications such as Word, Excel, and Outlook for administrative support tasks Understanding of dental terminology and health insurance processes enhances efficiency in this role Excellent communication skills for phone interactions and client engagement are vital for success This energetic role is perfect for motivated individuals eager to contribute to a thriving healthcare team. If you're passionate about supporting patient care through organized, friendly service — apply now to become an integral part of our dental practice!

Pay:

$15.00 - $17.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Opportunities for advancement Paid time off Paid training Vision insurance

Education:

High school or equivalent (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Charlotte, NC 28269 (Preferred) Ability to

Relocate:

Charlotte, NC 28269: Relocate before starting work (Required)

Work Location:

In person