Dental Public Health Office Assistant Job Title:

Dental Public Health Office Assistant Location:

Athens, Tennessee Onsite Job Type:

Contract Schedule:

Monday Friday, 8:00 AM 4:30 PM Responsibilities Schedule and manage dental clinic patient appointments. Inform patients of visit requirements and required documentation. Register patients and collect/update demographic information. Review documentation to determine eligibility for applicable federal and state programs. Enter and retrieve information using health department management information systems. Process payments, maintain the cash drawer, and balance transactions. Explain client rights and responsibilities related to program participation. Obtain required prior authorization before releasing medical information. Assist with insurance prior authorization by gathering and submitting required documentation. Prepare appropriate forms and documentation to support efficient clinic operations. Scan and index records into the electronic dental record. Conduct patient reminder and follow-up calls. Assist with referral coordination and other administrative duties. Maintain a positive, professional, and cooperative work environment. Travel throughout the region as required. Requirements High school diploma or equivalent. Two years of full-time customer service and/or clerical/office experience. Valid driver's license. Ability to successfully complete a Tennessee Bureau of Investigation (TBI) background check. Strong computer and data-entry skills. Strong communication, organization, and customer service skills.

Education Substitution:

College coursework from an accredited institution may substitute for required experience on a year-for-year basis, up to two years. Preferred Qualifications Active Tennessee RDA license . Dental front office experience. Knowledge of dental terminology. Experience with dental scheduling. Familiarity with insurance coding. Experience with electronic dental records. Patient registration and referral coordination experience.