Records Technician at Meyer & Dana Orthodontics

Description:

At Meyer & Dana Orthodontics, we believe every smile tells a story—and we're passionate about making each one extraordinary. Our Jackson Blvd office combines modern orthodontic care with a friendly, community-focused environment. We're committed to excellence, teamwork, and creating a positive experience for every patient.

Position Summary:

The position is responsible for capturing high-quality diagnostic records that are essential to the orthodontic treatment planning process. This includes digital X-rays, intraoral and extraoral photos, and 3D scans. The ideal candidate is detail-oriented, technically skilled, and enjoys working closely with both patients and the clinical team.

What We Offer:

Supportive, team-oriented environment On-the-job training and development Competitive compensation Health and dental benefits, with 401k match and PTO/Holiday program

Key Responsibilities:

• Greet patients and make them feel at ease at all time Capture diagnostic records including Intraoral and extraoral photographs Panoramic and cephalometric X-rays 3D iTero or intraoral scans Ensure image quality and accuracy of all records Upload, organize, and label patient files in the practice management system Maintain sterilization and cleanliness of records room and equipment Support clinical staff in managing patient flow and scheduling follow-ups Comply with OSHA, HIPAA, and radiation safety protocols Perform equipment checks and report any maintenance issues

Preferred Attributes:

• Passion for precision and technology Team-player mentality with a proactive attitude Friendly, approachable, and professional Willingness to learn and grow in a clinical setting

Requirements:

High school diploma or equivalent (required) Comfortable working with imaging and scanning technology Strong organizational and communication skills Ability to remain calm, positive, and patient-focused Computer proficiency and attention to digital detail