Job Objective:

The WIC Nutrition Assistant (WNA) provides nutrition counseling for WIC participants following California WIC Program guidelines. The WNA is responsible for enrolling, recertifying, nutrition evaluation, nutrition education, prescribing, and issuing Food Instruments.

Duties and Responsibilities:

Conducts nutrition assessment for low risk WIC participants Evaluates height, weight, and lab values from medical formEvaluates nutrition questionnaireEvaluates and prioritizes nutrition risks Nutrition education Provides nutrition counseling on ISIS generated risks or participant choiceIncludes breastfeeding encouragement and support education for all pregnant participantsUses motivational interviewing techniques and involves participant in counselingCounseling is focused and time spent is appropriateAppropriate pamphlets and referral are givenFacilitate/conduct group education classesAttend Agency meetings to keep current on participant education topics which includes driving to alternate clinics Documentation Enters all data, labs, height/weight, and demographic information into ISIS correctlyEnters note in the INEP screen for all enrollments, recertification's, single trimester, and mid-certification checksThe note entered in the INEP screen is related to the ISIS generated nutrition risk and the appropriate follow up plan is indicated when necessaryAll pregnant participants have a breastfeeding support/encouragement note in on the individual screenEducation contacts are documented on the Nutrition Education screen for each participantAppropriate HOLDS are placed for request for blood test, immunization record, medical forms, address, and income verificationEnsure all appropriate documents are signed by the participant ISIS competency Complete enrollments, recertification's, mid-certifications, trimester checks, and Disqualifications according to WIC Program guidelines Prescribe the correct food package for the participantMake the correct appointment in the correct clinic for the participantEnter all data into ISIS correctly

Non-Essential Duties:

Safety OfficerManage Food Instrument orderUpdate nutrition education boards in classroomsOver-see outreach activates

Knowledge, Skills and Abilities:

Knowledge Excellent knowledge of the California WIC Program policies and proceduresExcellent customer service skills Excellent command of the English Language Skills Performs all duties of the WIC Clerk at an exceptional levelAbility to speak in publicPerform duties in a timely manner Abilities Ability to maintain composure under stressful situationsAbility to empathize with participants of the WIC ProgramAbility to multi-taskAbility to operate a motor vehicle

AVH Values:

All AVH employees will effectively demonstrate these values: Patients Come First•We listen actively and communicate with our patients and families, placing safety as a top priority.

Accountability & Ownership•We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.

Teamwork•We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.

Integrity & Honesty•We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.

Excellence•We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.

Initiative & Innovation•Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient's experience, solve our own problems, make timely decisions, and look for opportunities to add value.

Tenderness & Compassion•We have genuine empathy, show kindness, and encourage and advocate for each other.

Education and Experience:

Education High School Diploma Successful completion of Nutrition 101 or equivalent Or BS/MS Degree in Food Nutrition Dietetics or a related field Experience 2 years of experience as a WIC Clerk preferred Required Licensure and/or

Certifications:

State of California WIC Program WIC Nutrition Assistant Certification of CompletionCalifornia driver's license and current car insuranceHigh school diploma and completion of Nutrition 101 or equivalent. Must begin the California WIC Program Nutrition Assistant Certification within 9 months of employment

OR BS/MS

Degree must begin the California WIC Program Nutrition Assistant certification within 9 months of employment

AVH Conduct/Compliance Expectations:

Ability to adhere with AVH Absenteeism and Tardiness Policy Ability to adhere with AVH Leaves of Absence PolicyAbility to adhere with AVH Paid Time Off (PTO) PolicyAbility to adhere with AVH Recording of Hours Worked PolicyAbility to adhere to the department dress codeAbility to organize work and establish prioritiesAbility to expand on own initiative in performance of dutiesSkill and ability to follow the telephone etiquette/standardsConforms to AVH Standards of ExcellenceAbility to function effectively under pressure and meet time parametersAbility to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staffAbility to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVHAbility to maintain the confidentiality of patient, hospital and department informationAbility to adhere to safety rules and regulationsSafely and effectively uses all equipment necessary to carry out dutiesAbility to interpret and function under hospital and department policies and proceduresConforms with required and appropriate Joint Commission requirementsConforms with and supports hospital quality assurance and improvement guidelinesAbility to participate effectively in department and hospital staff educationDisplay a willingness to work as a team playerAbility to give and support the highest level of patient/customer satisfaction at all timesSupports and adheres to the values and mission statement established by the AVH Board of DirectorsAbility to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.

Ability to follow the

Code of Conduct Physical Requirements and Working Conditions:

Must be able to stand and walk for most of the dayMust be able to function in a noisy crowded environmentMust be able to lift and carry 15 pounds for short distancesMust be able to work schedule required by the needs of the Program A detailed description of the physical requirements of this job is maintained in the Employee Health Department.