Overview The Assistant Coordinator is responsible for the clinical, operational, and administrative oversight of outpatient services in Baldwin County ensuring high-quality service delivery, staff supervision, productivity, and compliance with ADMH, Medicaid, Joint Commission, and CCBHC standards. Responsibilities Primary Job Functions Program Operations & Clinical Oversight

• Directs and organizes clinic
• Assists in program planning, development, and implementation
• Monitors program goals aligned with organizational strategy
• Ensures program standards and objectives are met
• Identifies problems and implements effective solutions
• Monitors contracts and budget (if applicable)
• Monitors caseloads and productivity of staff
• Ensures staff provide quality services
• Provides staff coverage for crisis intervention
• Collaborates with internal programs, school systems, and community partners
• Demonstrates ability to assess and de-escalate crisis situations
• Adheres to professional code of ethics
• Provides clinical supervision
• Demonstrates competency in child/adolescent behavioral health Personnel Management & Leadership
• Interviews and screens applicants per HR policies
• Provides staff orientation and training
• Applies personnel policies consistently
• Completes performance evaluations
• Promotes team-based treatment
• Provides leadership and supervision (individual and group)
• Ensures staff competency Supervision & Professional Development
• Participates in clinical supervision and consultation
• Incorporates feedback for improvement
• Enhances clinical and leadership skills Clinical Operations & Care Coordination
• Conducts daily huddles
• Oversees referrals and screenings
• Coordinates intake scheduling and assignments
• Oversees admissions
• Monitors treatment plan approvals
• Oversees transfers and transitions of care
• Participates in MDT (Multi-Disciplinary Team) meetings
• Oversees DHR reporting (as applicable) Crisis Management
• Reviews crisis reports and ensures follow-up
• Brings crisis reports to huddle (with Assistant Director, Child and Adolescent Outpatient Services)
• Supports crisis intervention coverage
• Oversees crisis response processes Documentation, Billing & Compliance
• Oversees notes and billing accuracy
• Ensures documentation is timely and compliant
• Oversees treatment plan development and approvals
• Ensures documentation supports medical necessity
• Oversees audit readiness Parent / Patient Communication Oversight
• Oversees parent/guardian communication processes
• Ensures calls are returned timely (within 24 hours)
• Addresses urgent parent concerns immediately
• Oversees complaint resolution and escalation
• Ensures documentation of all parent interactions
• Identifies trends in parent concerns and implements improvements Productivity & Administrative Oversight
• Monitors productivity
• Oversees case load management
• Oversees daily schedules and staffing
• Reviews timecards and clockings
• Reviews Mileage
• Oversees purchasing and resource needs
• Coordinates work orders
• Oversees notebook review and documentation tracking Training & Staff Development
• Oversees new therapist supervision
• Coordinates staff trainings (treatment plans, documentation)
• Oversees Relias training compliance
• Supports intern development
• Develop programming to support AOP and COP interns
• Provides reflective supervision (including Littles (0-5) program as needed) Program & Community Engagement
• Participates in BCBE meetings
• Participates in Federal Program meetings
• Participates in Children's Policy Council (CPC)
• Attends school-based collaboration meetings annually
• Supports special programs (e.g., camps) Additional Responsibilities
• Daily Huddle participation
• Monthly DMH Huddles
• Monthly Child & Family Huddles
• Intensive Home Services supervision (as needed)
• Aftercare reporting
• TPR team assignments
• JCL commitments and training
• Quarterly meetings
• Monthly meetings with Prevention Supervisor (BCBE)
• Orientation of new counselors with school systems
• Clinic visits across all locations Administrative Expectations
• Participates in performance improvement activities
• Participates in committees
• Completes tasks timely
• Uses community resources appropriately
• Maintains licensure and CEUs Work Environment
• Clinic and community settings
• Travel between locations required
• Will be in each location weekly, regular schedule with no less than 1 day a week at each Baldwin County Location for the duration of a work day.
• School-Based Clinical Oversight (if needed for Coverage)
• Day Treatment (if needed for Coverage) Qualifications Minimum Qualifications
• Master's degree in a mental health discipline with two (2) years post-master's experience
• Licensure preferred (LPC, LMSW, LICSW, or equivalent) Knowledge in adult and child/adolescent behavioral health competencies (within 6 months), including:
• Psychiatric disorders across populations
• Growth and development (intellectual, emotional, physical, spiritual)
• Community resources
• Co-occurring disorders and addiction
• Cultural diversity
• Family dynamics and parenting
• Effects of abuse and neglect
• Behavior management and crisis intervention (including non-violent crisis intervention)
• Psychiatric rehabilitation principles
• Educational methods for behavioral health populations
• CANS (Child and Adolescent Needs and Strengths)
• Alabama Department of Mental Health (ADMH), Medicaid, and Joint Commission standards