A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
The Advantage Integrated Medical (My AIM Health) Network is a multi-disciplinary healthcare practice focused on expanding outpatient services for cutting edge non-surgical and minimally invasive treatments. We are rapidly expanding our Arizona market with a focus on Endovascular Interventional Radiology and Vein Services. Cutting edge treatments from our Interventional Radiology Physicians include Atherectomy and Embolization. Atherectomies function to revascularize lower extremities and prevent amputations of feet or toes for patients that suffer from peripheral artery disease. Embolization Intervention patients avoid major surgeries such as Total Knee Replacement, Shoulder Replacement, Prostatectomy (men), Hysterectomy (women), Hemorrhoidectomy, Plantar Fasciitis Surgery, and more. My AIM Health is at the forefront of minimally invasive Interventional Radiology procedures using the latest technology to treat a range of medical conditions and issues. This allows our patients faster recovery time and greater comfort. We use state-of-the-art equipment and procedures to provide the best in patient outcomes and care. We are expanding and we are currently looking for passionate individuals to join our growing team. As a member of the My AIM Network family, you will help us reinvent healthcare delivery and join other mission-driven professionals dedicated to ensuring all individuals receive the care they deserve. You will be part of a culture that fosters personal and professional growth and encourages open communication and the sharing of ideas and knowledge to help us achieve our goals. For more information, please check us out at www.
MyAIMHealth.com
Certifications/Education Requirements:
High School Diploma or GED equivalent
Physical Requirements:
Prolonged periods of sitting at a desk and working at a computer Must be able to lift up to 15 pounds at a time
Overview:
The role of the Patient Care Coordinator/Front Desk is vital to the success of the clinic. This position will undertake a wide range of tasks, most importantly, being the first impression of our clinic to our patients and assisting with scheduling as needed. This position requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills, knowledge of insurance plans, and the ability to manage multiple changing priorities in an effective and organized manner. Must be adaptable and flexible, willing to adapt or adjust to accommodate your team members and patients. The goal of this position is to ensure the clinic's operations will be running smoothly, effectively, and accurately to deliver maximum value to the organization and assistance to our patients.
Job Requirements:
Must have a high school diploma or equivalency (GED) 1+ years' customer service experience; in a healthcare setting preferred 1+ years' EMR systems and scheduling experience preferred 1+ years' knowledge/experience of medical insurances
Job Duties/Responsibilities:
Manage clinic schedules to optimize capacity, ensure appointments are scheduled according to providers' treatment plans, and communicate promptly with patients regarding any additional information required for appointments. Enter and maintain accurate patient demographic information in the electronic medical record (EMR). Answer and respond to telephone calls promptly to establish, confirm, or modify appointments. Schedule patient appointments for consultations, evaluations, treatments, follow-ups, and re-evaluations. Greeting patients warmly upon arrival and obtain insurance information and other required documentation. Answer office phones and direct calls appropriately. Check patients in and out efficiently and accurately. Call and/or text patients to remind them of upcoming appointments and assist with scheduling off-site testing or services. Complete all required documentation in the patient's medical record in accordance with the practice's charting policies. Collect all payments due at the time of service, including co-pays, self-pay balances, past-due amounts, and payments for DME products. Respond to requests for information from patients, providers, and coworkers in a timely, professional, and courteous manner. Complete end-of-day reports and batches, ensuring all financial transactions are accurate and balanced prior to leaving each day. Provide patients with support, guidance, and assistance as needed. Work closely with the Front Office Manager and communicate any concerns or issues as they arise. Maintain a professional, organized, and welcoming work environment at all times. Room patients and obtain vital signs when needed. Perform other duties as assigned. •This summary is intended to be illustrative of the general nature of work to be performed by this position and is not an exhaustive list of all responsibilities, duties and skills associated with this position.•We are an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.
Job Type:
Full-time Pay:
$18.00 - $23.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): This is a front desk, patient focused position. It's full-time with cross-training provided to assist with assist with referral management and procedure scheduling. Is this the type of position you are looking for?
