Empower Integrative Health is seeking an experienced, personable, and organized Patient Care Coordinator to help patients feel welcomed and supported while keeping daily front-office operations running smoothly. We are a small, physician-owned, cash-pay practice that values lasting relationships with patients and a welcoming, supportive office environment. We're looking for someone who enjoys working directly with patients, takes pride in following through, and is interested in a long-term position. Experience with integrative, naturopathic, or functional medicine is welcome but not required. CNA or MA experience is a plus. What you'll do Welcome patients and manage check-in and checkout. Schedule appointments and coordinate follow-up care. Manage scheduling changes and communicate urgent clinical concerns to the appropriate clinical team member. Collect and post payments and explain visit fees, services, and practice policies clearly. Answer phone calls and coordinate emails and patient messages accurately and promptly. Maintain patient information and records in the electronic health record. Track patient requests and administrative tasks through completion. Help maintain front-office supplies, inventory, and organized workflows. Work closely with the physician and clinical team to keep the patient day running smoothly. Identify routine front-office problems, take appropriate steps to resolve them, and communicate when additional help is needed. What we're looking for At least one year of medical receptionist or medical front-office experience; additional experience is strongly preferred. Strong computer skills and comfort learning new systems. Excellent communication skills in person, by phone, and in writing. Organization, attention to detail, and the ability to prioritize in a busy office. Comfort discussing fees, collecting payments, and explaining financial policies. Professionalism and compassion during sensitive or challenging patient conversations. Dependability, proactive communication, and consistent follow-through. The ability to work independently and collaborate with a small team. An open-minded, respectful attitude and willingness to learn and receive feedback. Understanding of patient confidentiality and HIPAA. Our practice We provide individualized, relationship-based integrative care. Our patients value being heard, knowing our team, and receiving thoughtful guidance throughout their care. Our front office is an essential part of that experience. We value kindness, accountability, teamwork, and practical ideas that improve how we care for patients and work together. Employee perks and development Complimentary appointments within EIH. Employee pricing on procedures and supplements at wholesale cost. In-office training and education. Professional development assistance, with certain additional trainings or certifications eligible for coverage. Opportunities to develop additional skills and responsibilities as practice needs evolve. Goal-specific bonuses may be available. To apply Please submit your résumé and brief responses to these questions: What interests you about working in a small, cash-pay integrative medical practice? Describe a time you resolved a scheduling, payment, or patient-service problem. What did you do? What is your availability Monday through Friday, and when could you start? Empower Integrative Health is an equal opportunity employer. We welcome qualified applicants from all backgrounds.

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

Employee discount Opportunities for advancement Professional development assistance Application Question(s): Are you able to work the hours that are required for this position, Monday through Friday,?

Experience:

EHR systems: 1 year (Preferred) Medical receptionist: 1 year (Required) Ability to

Commute:

Scottsdale, AZ 85255 (Required) Ability to

Relocate:

Scottsdale, AZ 85255: Relocate before starting work (Required)

Work Location:

In person