Barsoum Dental Chino is looking for a friendly, upbeat, and compassionate Front Desk Patient Coordinator to join our team! For many of our patients, the front desk is their first impression of our office. We're looking for someone who genuinely enjoys helping people and naturally brings a warm, positive energy to every interaction. You should be someone who is naturally welcoming, helpful, and enthusiastic about taking care of patients. Authenticity matters to us. We want patients to feel that you genuinely care, not that you're simply following a script. Previous dental or front-office experience is preferred, but we are willing to train the right person. While we are willing to train, dental knowledge is something we expect you to take an active role in learning. Our front desk team needs to be comfortable answering common patient questions and understanding the basic dental terminology and information they encounter every day.

Compensation :

Starting at $22/hour, could be higher based on experience What You'll Do Make patients feel comfortable and welcomed when they arrive Check patients in for their appointments Ensure necessary consent forms and paperwork are completed Collect patient payments and provide clear, friendly communication Answer incoming phone calls and assist patients with their questions Answer frequently asked questions about appointments, office policies, insurance, and general services Help patients understand what to expect during their visit Communicate with the clinical team to help keep the schedule running smoothly Assist with scheduling and other front-office tasks as needed Maintain a clean, organized, and welcoming front desk Jump in and help your teammates when needed What We're Looking For Friendly, positive, and genuinely compassionate Naturally helpful and enjoys interacting with people Comfortable speaking with patients in person and over the phone Professional and confident when answering questions Reliable and punctual Organized and detail-oriented Able to multitask in a busy environment Comfortable handling payments and basic financial conversations A team player who is willing to help wherever needed Able to maintain a positive attitude, even on a busy day We value initiative and problem-solving just as much as experience. We appreciate someone who can recognize when a patient or coworker needs help, think through a solution, and take action rather than waiting to be asked. Our Office We are a private, multi-specialty dental practice, not a corporate dental chain. Our office provides general dentistry as well as orthodontics, periodontics, oral surgery, and endodontics. We believe in treating patients with respect and compassion. We don't believe in pressuring patients into treatment, and we want every person who walks through our doors to feel comfortable asking questions and getting the help they need. Our front office plays a huge role in creating that experience.

Schedule:

Full-time:

Monday-Friday schedule. No weekends required. Compensation & Benefits Competitive hourly pay based on experience Medical insurance — employer pays 50% In-office dental benefits 401(k) with employer match Paid holidays Vacation and sick time Opportunity to learn and grow within a busy multi-specialty practice If you are someone who naturally enjoys helping people, brings positive energy to your work, and wants patients to feel genuinely cared for from the moment they walk in, we'd love to hear from you! Please submit your resume through Indeed. We will contact qualified candidates to schedule an in-person interview

Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person