Business Growth & Patient Experience Manager Davis Dermatology | Davis, California Part-Time | 20-30 Hours per Week | Potential to Grow into Full-Time About Davis Dermatology Davis Dermatology is an established, physician-owned dermatology and aesthetic practice serving Davis and the greater Sacramento area. We combine medical expertise, advanced aesthetic and wellness treatments, and highly personalized patient care. As our practice continues to grow, we are looking for a talented, business-minded individual who can help expand our cosmetic and wellness services, strengthen patient engagement, and turn great ideas into measurable growth. The Position We are seeking a Business Growth & Patient Experience Manager to identify, implement, and measure strategies that drive practice growth, increase cosmetic and wellness revenue, and create an outstanding patient experience. This is not a traditional office-management position. The focus is business growth, sales, patient retention, marketing initiatives, team development, and the patient experience. We are looking for a true go-getter: someone who sees opportunities and acts on them, brings fresh ideas to the table, and has the initiative and follow-through to turn those ideas into results. You may be our diamond in the rough. We value experience, but we also recognize that the right person may not have followed a traditional career path. Drive, creativity, strong business instincts, communication skills, and demonstrated ability can outweigh credentials. What You'll Do Develop and implement strategies to increase cosmetic and wellness revenue Increase patient retention, rebooking, and referrals Improve conversion of patient inquiries and consultations into treatments Identify underutilized services and develop strategies to increase utilization Develop and evaluate treatment packages, memberships, promotions, and special events Help successfully launch and promote new treatments and technologies Train and coach staff on patient communication, sales, service, and treatment education Improve the patient experience from the first phone call through post-treatment follow-up Work with our marketing partners to develop effective campaigns and promotions Generate creative ideas for social media, patient education, and practice promotion Develop community partnerships and local outreach opportunities Plan and execute open houses, educational events, and special promotions Track the performance and ROI of promotions and growth initiatives Monitor key performance indicators and regularly report results Continually identify new opportunities for sustainable practice growth Who We're Looking For You may be a great fit if you: Have at least 3 years of experience in sales, business development, sales training, marketing, hospitality, aesthetics, or business growth Have outstanding written and verbal communication skills. These are a must. Have a genuine passion for skin health, aesthetics, anti-aging, and wellness Are excited about helping people look and feel their best and enthusiastic about learning the science and technology behind the treatments we offer Communicate professionally, confidently, and warmly Are naturally comfortable building relationships Understand how to sell and educate without being pushy Can motivate, coach, and train a team Are creative, resourceful, and full of ideas Are highly organized and can take a project from concept to completion Are comfortable with numbers and measuring whether an initiative actually produces results Take initiative rather than waiting to be directed Bring positive energy, accountability, and a collaborative spirit to the team Are curious, eager to learn, and excited to become highly knowledgeable about our treatments, technologies, and the aesthetic and wellness industry Have a strong work ethic and genuine enthusiasm for growing a business Experience in dermatology, plastic surgery, medical aesthetics, wellness, luxury retail, hospitality, or another high-touch service business is a plus. Proven business, sales, leadership, and communication ability are more important than previous medical experience. A college degree is preferred, but demonstrated ability, experience, and results matter more. How Success Will Be Measured This is a results-oriented position.

Success may include:

Growth in cosmetic and wellness revenue Increased consultation-to-treatment conversion Increased utilization of existing treatments and technologies Improved patient retention and rebooking Growth in memberships and treatment packages Successful launches of new services Increased patient referrals Strong performance and ROI from promotions and events Improved patient experience and satisfaction Schedule This is an in-person position at Davis Dermatology in Davis, California. The position will initially be approximately 20-30 hours per week, with the possibility of growing into a full-time position as the role and needs of the practice expand. Compensation & Benefits $35-$45/hour + Performance-Based Bonus = Earning Potential Hourly rate is based on experience and qualifications. The performance-based bonus is tied to clearly defined and measurable practice-growth goals, giving you the opportunity to increase your earnings as you help grow the practice.

Benefits may include:

Paid time off 401(k) Health benefits for eligible employees Parking Access to select aesthetic and wellness treatments Come Grow With Us We work hard, but we genuinely enjoy working together. Davis Dermatology has a warm, friendly environment and a close-knit team that feels like a work family. We value kindness, positive energy, teamwork, creativity, and people who are willing to jump in and help each other. We want someone who will not only help grow the practice but also become an important part of our team and culture. We are looking for someone with drive, curiosity, creativity, and strong business instincts who is ready to take ownership of this role and make an impact. If you are a go-getter who gets excited about growing a business, connecting with people, creating memorable experiences, and turning great ideas into measurable results, we would love to hear from you. To Apply Please submit your résumé and application through this job posting and include a brief introduction addressing: Why this position interests you Your experience with business development, sales, marketing, or team training One specific example of something you have done that measurably increased revenue, sales, customer retention, or business growth

Video Introduction Required:

Please create a brief 1-2 minute video introducing yourself and answering: "Tell us why you would be great at helping Davis Dermatology grow. Then, choose a product, service, experience, or idea you genuinely love and take a moment to get us excited about it too." We are not looking for a polished production. A simple video recorded on your phone is perfect. We want to get a sense of your personality, communication style, enthusiasm, creativity, and ability to connect with people. Please email your video to Dr.

Noll@DavisDermatology.

net with the subject line:

Business Growth Manager Video | Your Name Your application will not be considered complete until the video has been received. Important Application Instructions Please submit your résumé and application through this job posting and your video using the email instructions above. Please do not call the office or otherwise contact the practice regarding this position. Our patient-care team is unable to answer questions about applications or application status. Candidates selected for the next step will be contacted directly. Thank you for respecting our team and following the application instructions.

Pay:

$35.00 - $55.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Education:

Bachelor's (Preferred)

Experience:

business development, sales or marketing: 2 years (Required) Ability to

Commute:

Davis, CA 95616 (Required)

Work Location:

In person