Bilingual Patient Care Coordinator - Audiology/Medical Office Ascent Hearing Center Simi Valley, CA Job Details Temporary | Full-time $22 - $25 an hour 4 hours ago Benefits Paid training Paid time off Cell phone reimbursement On-the-job training Employee discount Professional development assistance Retirement plan Qualifications Spanish Teamwork HIPAA English Attention to detail Organizational skills Computer skills Full Job Description Temp-to-Hire | Simi Valley, CA Ascent Hearing Center is seeking a friendly, organized, dependable Bilingual Patient Care Coordinator to join our patient-focused audiology practice in Simi Valley. We are especially interested in candidates who have previously worked in an audiology practice, ENT office, hearing-aid center, or specialty medical office and understand the importance of excellent patient service, accurate scheduling, insurance verification, and attention to detail. This position will begin as temp-to-hire , with the goal of transitioning the right candidate into a permanent role. What You'll Do Greet patients and provide a warm, professional experience Answer phones and schedule patient appointments Communicate with patients in both English and Spanish Verify insurance benefits and patient eligibility Assist with referrals, authorizations, and insurance-related follow-up Coordinate hearing-aid appointments, repairs, orders, and patient follow-up Maintain accurate patient information in the electronic health record Communicate with physicians, insurance companies, and other healthcare offices Assist the audiologist and office team with day-to-day patient care coordination Follow HIPAA and patient privacy requirements Help keep the front office organized and running efficiently Ideal Experience Strongly preferred: Previous experience in an audiology, ENT, hearing-aid, or specialty medical practice Experience with medical insurance verification and authorizations Familiarity with Medicare, Medi-Cal, managed care, PPO insurance, or medical billing workflows Experience working with an electronic health record or medical scheduling system Candidates with strong medical front-office experience who are interested in learning audiology are also encouraged to apply. Requirements Fluent in English and Spanish Excellent communication and customer-service skills Professional and compassionate with patients Reliable and punctual Strong organizational skills and attention to detail Comfortable learning insurance rules and medical terminology Able to multitask in a busy healthcare environment Strong computer skills About Ascent Hearing Center Ascent Hearing Center is an established audiology practice in Simi Valley providing personalized hearing care to patients throughout Simi Valley and surrounding communities. We value excellent patient care, teamwork, professionalism, and creating a welcoming experience for every patient. Position Type Temp-to-Hire We are looking for someone who wants to become an important long-term member of our team.

Pay:

$22.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

Cell phone reimbursement Employee discount On-the-job training Paid time off Paid training Professional development assistance Retirement plan

Work Location:

In person