Patient Care & Office Coordinator- Chiropractic & Wellness Confidential Norwalk, CT Job Details Full-time From $23 an hour 1 hour ago Qualifications Medical office management Working with pediatric populations HIPAA Attention to detail Working with families Content management Document management Full Job Description Please read before applying: This is a busy, fast-paced healthcare office. This position requires learning multiple systems, managing several responsibilities at once, interacting continuously with patients, and becoming increasingly independent after training. If you prefer a quiet front desk position with one task at a time, this position will likely not be the right fit. Patient Care & Office Coordinator - Chiropractic & Wellness
FULL-TIME / EXPANDED ROLE
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LONG-TERM OPPORTUNITY
We are a busy, family-focused chiropractic and wellness practice seeking an exceptionally dependable, organized, proactive Patient Care & Office Coordinator who wants to become a key long-term member of our team. We specialize in prenatal, postnatal, pediatric, and family wellness care, so you must genuinely enjoy working with babies, children, pregnant mothers, and families .
PLEASE READ BEFORE APPLYING
This is not a quiet, one-task-at-a-time front desk position . Our office is fast-paced. You will learn multiple systems and regularly balance patients, phones, scheduling, administrative responsibilities, and changing priorities. There is a significant learning curve initially. We provide training and support, but we're looking for a quick learner who retains information, takes initiative, solves problems, and becomes increasingly independent. If you enjoy being busy, learning new things, improving systems, and making a meaningful contribution, you may thrive here. Schedule Regular patient-care hours are generally:
Monday-Friday:
approximately 2:00-7:00
PM Saturday:
approximately 9:00 AM-4:00 PM This expanded position may include additional daytime/morning hours for administrative work, projects, training, marketing, office improvements, and coverage when our Office Manager is away. Some flexibility is required, as patient care occasionally extends beyond scheduled hours. What You'll Do Your primary responsibility is helping us deliver an exceptional patient experience while keeping the office organized and running efficiently.
Responsibilities include:
Greeting patients and managing patient flow Answering phones and scheduling appointments Patient communication and follow-up Insurance verification, referrals and authorizations Payments and accurate record management Maintaining HIPAA standards and patient confidentiality Patient retention and reactivation Supporting daily office operations You'll also have opportunities to take ownership of projects such as: Creating and improving office SOPs Creating simple training videos and materials Streamlining office systems and procedures Social media and marketing Canva, photos, videos/reels, and content creation Organizing digital files and office resources Community outreach and practice-growth projects Who We're Looking For You are: Extremely reliable, punctual, and accountable Highly organized and detail-oriented A proactive self-starter who sees what needs to be done A quick learner who retains and applies new information An excellent multitasker who stays calm under pressure Resourceful and comfortable solving problems independently Someone with exceptional follow-through Comfortable with computers and learning technology Friendly, warm, and professional with patients Genuinely comfortable with babies, children, and pregnant patients Interested in learning, improving, and growing Looking for a long-term position and team to become part of Experience with healthcare/chiropractic offices, insurance, HIPAA, Microsoft Office/365, EMRs, social media, Canva, video editing, or SOP creation is highly valued. You don't need every skill listed. Reliability, intelligence, initiative, aptitude, and the ability to learn and execute are most important. Our Philosophy Matters We believe healthcare should be proactive, not simply reactive . Our practice values chiropractic care, acupuncture, nutrition, exercise, wellness education, and healthy lifestyle choices. We help patients and families take an active role in their long-term health. You don't need to be an expert, but you should genuinely value this approach to healthcare. Interested? Please apply through Indeed and complete our brief screening questions. We're looking for someone who wants more than just a job—someone who wants to learn, contribute, take ownership, and become an important long-term member of our practice.
Pay:
From $23.00 per hour Expected hours: 30.0 - 33.0 per week
