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Empath Health
Regional Access Director
Career Insights for Healthcare Administrator (General)
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Based on Florida data
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What they do
A Healthcare Administrator directs and coordinates delivery of health care and medical services. Manages finances and recordkeeping and communications with medical staff. Works to improve quality and efficiency. May run smaller medical practices or work in specialized areas within large hospitals or health care systems.
$97,691 / year median in Florida
+17% projected growth
Job Description
Suncoast Hospice , a member of Empath Health is seeking a Regional Access Director to lead admissions and access operations across our comprehensive care network. This strategic leader is responsible for ensuring timely, compassionate, and seamless access to care while delivering an exceptional patient and family experience. The Regional Access Director will lead a high-performing interdisciplinary team, drive operational excellence, cultivate key healthcare partnerships, and implement best practices that support growth, quality outcomes, and Empath Health's mission of Full Life Care. This is an impactful leadership opportunity for a passionate healthcare professional who thrives on developing teams, improving patient access, and making a difference in the communities we serve. Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way. What you'll Do Lead, mentor, and develop a multidisciplinary admissions team, fostering a culture of accountability, engagement, service excellence, and continuous improvement. Ensure timely, seamless access to all Empath Health service lines while championing an exceptional patient and family experience across the care continuum. Drive key performance metrics including admissions conversion rates, customer experience outcomes, access responsiveness, compliance standards, and operational effectiveness. Partner with physicians, hospital systems, business development teams, and community providers to strengthen referral relationships and expand access to care. Develop and implement admissions best practices, policies, workflows, and process improvements that support regulatory compliance and organizational goals. Utilize data, financial insights, and performance trends to guide strategic decision-making, optimize resources, and support departmental and organizational growth. Why Join Empath Health?