About Us Care Connect Medical is a dynamic healthcare support company dedicated to streamlining patient care and backend operations for clinics and healthcare providers. Our mission is to bring clarity, structure, and efficiency to the medical administrative process — and we're looking for someone who shares that vision. We're not just looking for someone who can do the job — we're looking for someone who "gets" it . Someone who can navigate the busy, sometimes messy world of healthcare with a calm head, a sharp eye, and a whole lot of heart.

What That Looks Like:

1. A Natural Problem Solver You can look at a medical file, patient history, or case note and really understand what's going on. When something doesn't add up, you dig in until you figure it out. You stay calm when things get tricky — whether it's a scheduling issue or missing documentation, you find a way forward. You're not afraid to think creatively (as long as it makes sense and follows the rules). 2. Detail-Oriented with a Purpose You catch the little things — a misspelled name, a missing form, a misfiled document — because you know those details matter. You work quickly but carefully; accuracy is just as important as speed. You don't guess. If you're unsure, you ask the right questions to get the right answers. 3. A Clear, Kind Communicator Whether by email or phone, you're clear, professional, and compassionate. You treat patients, providers, and coworkers with empathy and respect, even under stress. You respond quickly and thoughtfully, because good communication keeps everything moving smoothly. 4. Able to Juggle Without Dropping the Ball You're comfortable managing multiple cases, tasks, and reports at once. You can easily shift from reviewing a medical report to taking a patient call without losing focus. You know how to prioritize when everything feels urgent. Preferred Experience Proficiency with Salesforce CRM (or similar platforms) Bilingual or multilingual communication skills Experience leading a team or managing workflows Must-Haves Background in medical and/or legal administrative work Strong customer service skills Exceptional organizational and problem-solving abilities Key Responsibilities Coordinate and manage patient and provider scheduling, referrals, and follow-ups Maintain accurate patient records in Salesforce and other internal systems Serve as a liaison between healthcare providers, insurance companies, and patients Review and update documentation to ensure compliance with healthcare regulations Support teams with reporting, data entry, and case tracking Identify and resolve patient or operational concerns Benefits Competitive salary ($60,000 - $68,000) Health, dental, and vision insurance Paid time off and holidays Opportunities for growth and advancement Supportive, collaborative work environment

Job Type:

Full-time Pay:

$60,000.00 - $65,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Have you used Salesforce CRM in a professional setting for at least 1 year? Do you have experience in medical (personal injury) and/or legal administrative work? Please describe your experience using Salesforce CRM. Include the types of tasks you performed, how often you used the platform, and any specific features or modules you are most familiar with. This position requires frequent communication with Spanish-speaking patients and partners. Are you fluent in Spanish?

Work Location:

In person