Clinic Coordinator Center for the Visually Impaired - 3.3 Atlanta, GA Job Details Full-time $18 - $22 an hour 1 hour ago Benefits Free parking Health insurance Dental insurance Paid time off Vision insurance Qualifications Overseeing health insurance pre-certification HIPAA Care documentation Customer inquiry handling Administrative experience High school diploma or GED Managing clients in a customer support role Healthcare referral management Patient appointment reminder management Care coordination Medical terminology

Full Job Description Clinic Coordinator Reports To:

Clinic Manager Position Summary:

The Care Coordinator guides clients from clinical recommendations to successful engagement in services and programs. This role improves outcomes and ensures follow-through.

Essential Duties and Responsibilities:

General supervision of Clinic Desk and Front Desk. Ensure all required client documentation is obtained, completed, verified, and maintained in a timely manner, including but not limited to intake packets, releases of information, consent forms, financial assistance documentation, insurance authorizations, and other required paperwork. Manage post-visit documentation and reporting, ensuring accuracy and proper routine, including OD acknowledgements/reports, documentation requests, faxes, etc. Respond to client inquiries, providing clear and timely information. Schedule follow-up appointments, aligning care needs with availability. Contact waitlist clients for scheduling, follow-up support needs. Coordinate follow-up coverage, including prior authorizations and benefit verification. Enforce CVI policies and procedures - example: cancellation policy. Serve as point of contact and resource for Navigators, providing day-to-day guidance, support, and direction to ensure effective client flow and service delivery. Additional duties as needed.

Qualifications:

High school diploma required; higher education preferred Experience in care coordination or customer service preferred

Key Performance Indicators:

Device adoption rate Service engagement rate Follow-up completion rate Patient satisfaction scores Join us as a Clinic Coordinator to be an essential part of delivering compassionate healthcare while advancing your career in a vibrant clinical environment. Your dedication will help ensure our patients receive the highest quality care through efficient operations and exceptional support!

Pay:

$18.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Free parking Health insurance Paid time off Vision insurance

Work Location:

In person