CLINICAL OFFICE MANAGER

(Autism Therapy Center) Help Us Create an Exceptional Experience for

Children, Families & Our Team Location:

Fayetteville, GA Schedule:

Monday-Friday | 7:30 AM-4:30

PM Salary:

$48,000-$55,000/year

Start Date:

October 1, 2026 MAKE

A DIFFERENCE EVERY DAY

What if your next job wasn't just about managing an office—but about helping transform the lives of children with autism and the families who love them? Success On The Spectrum (SOS) is looking for an energetic, highly organized, detailed-oriented, compassionate, and highly capable Office Manager to join our growing team. Our clinic is more than a therapy center. It's a beautiful, sensory-friendly environment designed to inspire learning, play, imagination, and connection. As our Office Manager, you will be at the heart of the clinic. You'll be the welcoming face families see when they walk through our doors, the person who keeps the day moving, and a key partner to our clinical and leadership teams. If you thrive in a fast-paced environment, love helping people, and take pride in making things run exceptionally well, you may be exactly who we're looking for.

WHAT YOU'LL DO

Every day at SOS is different—and that's part of the fun! You'll use your organization, communication, problem-solving, and multitasking skills to keep our clinic running smoothly while creating a warm and welcoming experience for children, parents, and staff. Be the Heart of the Clinic Welcome children and families with warmth, professionalism, and a smile. Manage the front desk and serve as a friendly first point of contact. Answer phones, respond to emails, send/receive faxes, and communicate with families and staff. Check clients in and out accurately and efficiently. Help maintain a clean, organized, welcoming lobby and conference room. Create an Exceptional Family Experience Give tours to prospective families and introduce them to the SOS experience. Assist families with the client intake and admissions process. Collect and organize required intake documentation. Schedule assessments and coordinate appointments. Help families navigate insurance-related requirements. Track cancellations and help minimize gaps in the daily schedule. Keep the Clinic Moving Create and maintain daily client and staff schedules. Coordinate appointments and communicate schedule changes. Monitor attendance, cancellations, and schedule changes. Understand what needs to happen now versus what can wait—and act accordingly. Anticipate problems before they become problems. Support Insurance & Administrative Operations Assist with insurance benefit verification. Submit and track preauthorization requests. Maintain accurate client records and documentation. Help ensure administrative processes are completed accurately and on time. Manage the Details Monitor and order office and clinic supplies. Maintain inventory and ensure the team has what they need. Coordinate staff lockers, uniforms, and onboarding materials. Help new employees feel welcomed and prepared from Day One. Create Community You'll help make SOS a place where people want to be . Coordinate quarterly autism community social events. Help plan client field trips and coordinate permission slips and transportation. Organize staff celebrations and team-building activities. Help create a positive, fun, and connected clinic culture. Help Develop Our Team Assist with staff onboarding and orientation. Review the employee handbook with new team members. Coordinate required training and certifications. Conduct staff performance reviews every six months in partnership with leadership. Help identify opportunities to recognize, encourage, and develop team members. WHY SOS? Success On The Spectrum (SOS) is the largest and fastest-growing autism treatment franchise in the United States, founded by an autism mom and fueled by purpose. We help children develop meaningful skills that can change the trajectory of their lives—from communication and independence to pretend play, social skills, feeding, friendships, and more. We believe children with autism deserve high-quality care, joyful childhoods, and a community that believes in their potential. And we believe the people providing that care deserve to feel seen, supported, valued, and appreciated.

WHY YOU'LL LOVE WORKING HERE

Consistent schedule Monday-Friday 7:30 AM-4:30 PM No nights Opportunities for overtime Your evenings and weekends are yours. Training & Support From Day One You won't be expected to figure everything out on your own. Two weeks of initial management training through our corporate office Approximately one week of travel to Houston, TX may be required for training Live remote support and ongoing training from SOS Franchising Access to a robust Learning Management System (LMS) Continued professional development and coaching A Culture of Continuous Improvement Every six months, our corporate team conducts a positive, supportive Quality & Compliance Audit . The goal isn't to "catch" people doing something wrong. It's to identify opportunities, provide resources, strengthen our systems, and help each clinic become even better.

COMPENSATION & BENEFITS

Salary:

$48,000-$55,000/year We believe in rewarding people who grow, contribute, and take ownership.

Your Benefits Include:

Competitive annual salary 10 days of paid time off 10 paid holidays Medical insurance 401(k) + matching Sick days Unlimited non-paid time off Company-paid BLS/CPR certification Company-paid QBS Safety-Care certification Discounted tuition for BCBA school Performance reviews every 6 months Opportunities for advancement

WHO WE'RE LOOKING FOR

We're looking for someone who is: Highly organized: You love checklists, systems, schedules, and keeping things in order.

A multitasker:

You can handle five things happening at once without losing your cool.

Proactive:

You don't wait to be told something needs to be done—you notice it and take action. Warm & compassionate: You understand that families may walk through our doors having had a difficult day.

A strong communicator:

You can communicate professionally with parents, employees, vendors, and leadership.

Detail-oriented:

You understand that small administrative mistakes can create big problems.

Adaptable:

You can change priorities quickly when the needs of the clinic change.

Solution-oriented:

You don't just identify problems—you help solve them.

A team player:

You understand that great clinics are built by people working together.

Mission-driven:

You want your work to mean something. Most importantly... You genuinely care about people. Because at SOS, our Office Manager isn't simply managing an office. You're helping create an environment where children can grow, families can feel supported, and our team can do their best work.

READY TO JOIN THE SOS FAMILY?

If you're looking for a career where no two days are exactly alike , where your organizational skills have a meaningful impact, and where you can grow alongside a passionate team, we'd love to meet you. Bring your energy. Bring your ideas. Bring your heart. Let's change lives—together.

Pay:

$48,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person