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Brian Stolley MD Inc | MediSpa Maui

Patient Care Coordinator

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Based on Hawaii data

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What they do

A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.

$94,185 / year median in Hawaii

+23% projected growth

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Job Description

At MediSpa Maui Aesthetics & Wellness, we blend advanced aesthetic treatments with a luxury, patient-first experience. Our space is designed to feel elevated, calm, and welcoming. Every detail matters, and every interaction is intentional. We are looking for someone who genuinely loves the beauty and wellness space, takes pride in how they show up, and naturally knows how to make people feel comfortable, confident, and taken care of. The ideal person is both beauty-obsessed and health-conscious, with a genuine interest in things like peptides, gut health, hormones, and wellness on a higher level. If you're someone who pays attention to the little things, enjoys connecting with people, can stay steady when things get busy or a patient is challenging, and thrives in a fast-paced, high-standard environment, we'd love to meet you. What you'll do Welcome patients in a warm, polished, and professional way that sets the tone for their entire visit. Manage scheduling, confirmations, and communication with efficiency and strong attention to detail. Guide patients through their visit from start to finish, including check-in, rooming, education, and checkout. Ensure patients have everything they need, including clear pre-care and post-care instructions (full training provided). Support providers by keeping the day running smoothly and anticipating needs before they arise. Maintain a clean, organized, and elevated clinic environment at all times. Handle patient records, payments, memberships, and follow-ups with accuracy and discretion. Confidently talk with patients about treatments, skincare, and wellness options, and make thoughtful recommendations that support their goals. What we're looking for Experience in a medical, dental, aesthetic, or wellness office preferred. Strong communication skills and a natural ability to connect with people and build trust. Genuine interest in aesthetics, skincare, and wellness, especially in areas like peptides, hormones, gut health, and overall optimization. Organized, detail-oriented, and able to multitask without becoming easily overwhelmed. Emotionally steady and not easily rattled by difficult conversations or the occasional upset patient; able to move forward without stewing on it.
Strong sales mindset:
comfortable discussing services, products, packages, and memberships in a way that feels honest, confident, and supportive of the patient's goals. Someone who takes initiative, solves problems, and doesn't wait to be told what to do. Professional, polished, reliable, and aligned with a high-standard, luxury-feel environment. Why this role is different This role goes beyond front desk tasks. You are part of the patient experience from the moment they walk in to the moment they leave. You're not just managing appointments. You're helping people feel seen, cared for, informed, and excited about their results and their overall wellness journey. You'll be part of a practice that values aesthetics and health equally and wants patients to feel better inside and out. If this sounds like you… We'd love to hear from you.
Pay:
$20.00 - $25.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person