Make a Difference in Every Patient's Experience. At Reflection Dental , we believe exceptional dentistry starts with an exceptional patient experience. We're looking for a Lead Patient Coordinator who is warm, confident, organized, and passionate about creating a welcoming environment for every patient who walks through our doors. This is an ideal opportunity for someone who loves building genuine relationships, takes pride in delivering five-star service , and is ready to take on a leadership role within a growing dental practice. As our Lead Patient Coordinator, you'll be the heartbeat of the front office—leading the patient experience, supporting your team, and partnering closely with our clinical team to ensure every day runs smoothly. Dental assisting experience is a major plus , as it provides a valuable understanding of both the clinical and administrative sides of a dental practice. Candidates with backgrounds as a Dental Assistant, Front Desk Receptionist, Office Manager, Registered Dental Hygienist (RDH), or Treatment Coordinator are encouraged to apply. What You'll Do Welcome every patient with warmth, professionalism, and genuine care. Create a seamless, personalized experience from check-in through check-out. Oversee scheduling and daily front office operations to maximize efficiency. Coordinate closely with the clinical team to maintain excellent patient flow. Anticipate patient needs and proactively address questions or concerns with empathy. Help create a positive, organized, and energetic office environment. Serve as a leader and role model for exceptional patient service. Represent Reflection Dental's commitment to excellence in every patient interaction. What We're Looking For We're looking for someone who is more than just organized—we want someone who genuinely cares about people and takes ownership of the patient experience.

The ideal candidate will have:

Dental or medical office experience required. Dental assisting experience is a strong plus. Previous leadership or supervisory experience is preferred. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. A proactive, dependable, and solution-oriented mindset. A friendly, polished, and professional presence. The ability to stay calm, positive, and organized in a fast-paced environment. A genuine passion for helping patients feel comfortable and cared for. Familiarity with dental practice management software is helpful, but we are happy to train the right person. Why Join Reflection Dental? At Reflection Dental, our team is just as important as our patients. We're committed to creating a workplace where you feel valued, supported, and empowered to grow. When you join our team, you'll have the opportunity to: Be part of a practice that truly values its patients and its team. Play a meaningful role in shaping the patient experience. Take ownership of an important leadership position. Grow your skills and advance your career. Work alongside a supportive and collaborative team. Enjoy competitive pay and benefits. Be part of a practice that strives for excellence every day. If you're a people person, natural leader, and dental professional who takes pride in creating exceptional experiences , we'd love to hear from you!

Pay:

$30.00 - $35.00 per hour Expected hours: 24.0 - 30.0 per week

Benefits:

Employee discount Health insurance Paid time off Application Question(s): Approximately how long would your commute be to Reflection Dental in Lombard? What stood out to you about this position, and why do you feel you would be a great fit for the Lead Patient Coordinator role at Reflection Dental?

Work Location:

In person