The front desk is the heart of our pediatric practice here at Parker Place. Our Patient Service Coordinators play a critical role in creating a warm, organized, and positive experience for children and families every day. Healthcare experience is not required. What matters most to us is your work ethic, reliability, and how you treat people. That said, this role is particularly well suited to someone early in their career who is interested in gaining experience in healthcare administration and medical practice operations. If you're friendly, dependable, and enjoy staying busy in a people-focused role, this may be a great opportunity for you. Who We're Looking For This role is ideal for someone who takes pride in their work and enjoys being part of a team. You might come from a restaurant, retail, hospitality, a salon, or another office setting. You'll likely be a great fit if you: Are warm, friendly, and comfortable talking with all kinds of people Are reliable, maintaining consistent attendance and arriving to work on time Stay productive and look for things to do when it's quiet Enjoy variety and switching between tasks throughout the day Learn quickly and take pride in doing things well Solve problems thoughtfully and ask questions when needed Enjoy being around children and families What You'll Do As with many administrative positions, your role will encompass a variety of responsibilities, from patient check-ins and checkouts to appointment scheduling to communicating with patients and families via phone, text, and email. Most importantly, your priority will be to keep our front office running smoothly and our patient flow moving! We'll train you on everything you need to know - just bring a great attitude and a desire to learn! Requirements At least 1 year of customer service experience (any industry) Consistent weekday availability (our practice is open from 8:30am-6pm) Reliable transportation to Annapolis High school diploma or equivalent Ability to pass a criminal background check Preferred Qualifications (Not Required!) As mentioned previously, we offer comprehensive training. However, we definitely consider it a bonus if you're bilingual (English/Spanish) and/or have any medical office experience. Compensation & Benefits This is a full-time, hourly position starting at $18 per hour, with incremental increases over your first 6 months based on performance and attendance.

We also offer the following:

Weekday-only schedule (no nights or weekends!) Paid time off for illness, vacation, and personal days Paid federal holidays and an extended paid break over the winter holidays Simple IRA retirement plan with up to 3% company match

To Apply:

Visit our website to learn more about Parker Place, then apply on Indeed. (Be sure to include all requested information - incomplete applications will not be considered! ) Due to the high volume of applications we typically receive, we ask that you do not call or email our office directly.

Pay:

From $18.00 per hour

Benefits:

Free parking On-the-job training Opportunities for advancement Paid orientation Paid sick time Paid time off Paid training Retirement plan Application Question(s):

Required:

Reliable attendance and punctuality are very important in this position because we are a small, closely coordinated team and unexpected absences directly affect our coworkers and daily operations. Please briefly describe your approach to attendance, punctuality, and communicating with your team when an unexpected absence is unavoidable. This position has a starting rate of $18.00/hour, with opportunities for incremental pay increases based on performance and attendance. To ensure our compensation expectations are aligned, please (1) confirm whether $18.00/hour would be an acceptable starting rate for you, and (2) share the hourly rate or range you would reasonably expect to earn within your first year in this position, assuming strong performance and attendance.

Required:

Do you have open daytime availability Monday through Friday? If you have any schedule limitations, please describe them.

Required:

In your opinion, what does excellent customer service look like in a medical office or any other customer-facing setting?

Experience:

customer service: 1 year (Required)

Language:

Spanish (Preferred) Ability to

Commute:

Annapolis, MD 21401 (Required)

Work Location:

In person