Medical Practice Administrator

Practice Administrator (Multi-Site Medical Operations)

Primary Office:

Ellicott City, MD |

Serving:

Glen Burnie & Lutherville The Opportunity Join a thriving, high-volume Allergy & Immunology practice as our Practice Administrator . Supporting a dedicated Physician and Physician Assistant across three locations, you will serve as the operational backbone of our organization. We are looking for a financially-savvy leader who can bridge the gap between clinical excellence and business precision. Key Leadership Pillars •

Financial Stewardship:

Take full ownership of the General Ledger. You will manage QuickBooks, AP, bank reconciliations, and payroll cycles—including the filing of Forms 941, 940, and W2/W3. •

Strategic Reporting:

Transform data into insights by preparing monthly financial statements and executive summaries that guide the practice's growth. •

Operational Harmony:

Lead a diverse team of medical and administrative professionals. You will be the "glue" that ensures cross-functional communication and efficiency across our Ellicott City, Glen Burnie, and Lutherville offices. •

Systems Expertise:

Master our Practice Management software to optimize scheduling, billing, and patient flow

Key HR Responsibilities:

•

Talent Acquisition and Onboarding :

Managing the full hiring cycle, including recruiting, interviewing, and training new front-desk and clinical staff to ensure competence. •

Performance Management :

Conducting annual performance reviews, setting goals, providing constructive feedback, and handling disciplinary actions or terminations. •

Staff Scheduling and Payroll :

Reviewing and approving bi-weekly time sheets, creating and managing employee schedules, approving time-off requests, and managing optimal staffing levels based on patient need. •

Compliance and Risk Management :

Ensuring the practice adheres to all federal, state, and local employment laws (EEO) and healthcare regulations (HIPAA, OSHA). •

Culture and Team Development :

Fostering a supportive team environment, conducting regular staff meetings, resolving interpersonal conflicts, and managing staff engagement. Key Operational Responsibilities •

Financial Management :

Overseeing billing and collections, and managing accounts payable. •

Workflow Optimization :

Implementing policies and technology, such as EHR updates, to improve patient flow and efficiency. •

Patient Relations :

Ensuring exceptional patient satisfaction by resolving escalated complaints and managing customer service initiatives. Key Skills Needed •

Leadership and People Management :

Ability to motivate a diverse team, resolve conflicts, and drive staff engagement. •

Regulatory Knowledge :

Thorough understanding of HIPAA, OSHA, and employment-related laws. •

Communication :

Empathetic, clear, and professional communication with staff, providers, and patients. •

Problem-Solving :

Ability to think critically, assess situations quickly, and implement practical solutions under pressure Qualifications for Success •

Education:

A Bachelor's Degree in Business Management is required. •

Proven Tenure:

At least 5 years of successful medical office management experience. •

Technical Mastery:

Advanced proficiency in QuickBooks , Excel , and Microsoft Outlook. •

Management Style:

A proactive communicator who can manage personnel across multiple physical locations while maintaining a unified culture.

Pay:

$65,000.00 - $80,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person