Are you a detail-oriented, high-energy professional who thrives in a fast-paced, friendly, and team-focused environment? CSW Dental is looking for a Dental Patient Coordinator to join our exceptional team. New to dentistry? We are willing to train the right candidate with no dental experience, but one who exemplifies good character and a team-centered attitude! We are a close-knit practice dedicated to providing outstanding patient care and creating a positive, welcoming experience for everyone who walks through our door. Our ideal candidate is the friendly face and calm voice that ensures our office runs smoothly and efficiently.
Key Responsibilities Exceptional Patient Care:
Greet patients warmly, both in person and over the phone, and create a comfortable and welcoming atmosphere.
Detailed Scheduling:
Manage and optimize the appointment schedule, including booking, confirming, and rescheduling patients with precision and foresight.
Accurate Information Management:
Verify insurance eligibility, process payments, and meticulously maintain accurate and confidential patient records in our practice management software.
Effective Communication:
Answer and direct multi-line phone calls, respond to patient inquiries, and liaise with the clinical team to ensure a seamless patient experience.
Team Collaboration:
Work closely with our dentists and dental team to support practice goals and maintain a positive, productive environment. Qualifications Exceptional organizational skills with a strong, demonstrated attention to detail. Outstanding interpersonal and communication skills, both written and verbal. A friendly, professional, and empathetic demeanor. Ability to multitask and remain calm under pressure. What We Offer Competitive compensation based on experience. A supportive, team-oriented workplace where your contributions are valued. Opportunities for professional growth and continuing education. Comprehensive benefits package, including 401k with employer match, access to medical/vision benefits, dental discount and paid time off. A positive and rewarding work environment where you can make a real difference in our patients' lives. How to Apply If you are a proactive and organized team player with a passion for excellent patient service, we encourage you to apply. Please submit your resume and a brief cover letter outlining why you are the perfect fit for our practice to opmanager@cswdds.com.