Job Summary Experienced leader responsible for the management and direct supervision of nursing and allied health roles in the outpatient setting. Responsible for ensuring care provided is safe, equitable, inclusive and patient-centric in alignment with organizational and regulatory standards. The Nursing Outpatient Manager will manage, supervise and coordinate the day-to-day operations promoting effectiveness while ensuring quality metrics for care are met. Collaborates with key stakeholders to develop site specific and service line goals all while providing input related to the development and management of the budget. Essential Functions Takes responsibility for daily clinical operations and workflows to ensure quality and safety in patient care. Monitors clinical care and ensures compliance with policies, regulatory and accrediting requirements, professional practice standards and delegated workflows. Understands clinical roles and related organizational scope of practice. Ensures practice follows the Michigan Public Health Code. Builds interdisciplinary relationships to support improvements in care delivery, patient, staff and provider satisfaction. Manages the activities of professional and support staff. Provides direction and support to subordinate staff to ensure effectiveness and efficiency. Carries out supervisory responsibilities in accordance with departmental policies, organization philosophy and applicable laws. Responsibilities include interviewing, hiring, training and developing team members; planning and assigning work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems; initiates personnel actions. Works with service line leaders to create and sustain quality monitoring system that continuously assesses and improves the quality, safety and results of clinical services for assigned area. Creates and applies quality indicators to measure clinic performance, staff performance, level of practice for specific patient populations and creates and applies improvement plans to address gaps. Joins in and/or leads interdisciplinary performance initiatives.. Collaborates with director, team members, providers and other departments to plan, execute and assess programs and services that enhance patient care delivery in assigned area. This involves efficient use of workforce, facilities and equipment. Engages staff, supports participation and incorporates advocacy in the creation and evaluation of policies, procedures, programs and guidelines based on evidence-based practice, research findings and Corewell Health quality outcomes. Informs senior leadership on the impact of policies, procedures and programs being developed and suggests specific action. Responsible for ensuring equipment, medications and products used in the facilitation of patient care are taken care of per policies, procedure and/or in conjunction with governing bodies (TJC, RHC, etc.). Partners with operational leaders to plan, execute and monitor budgets, making sure daily operations follow the guidelines established by the organization and clinical service line. This involves allocating resources to achieve productivity goals and patient care standards and helps in creating programs and cooperative strategies to increase growth and revenue for assigned area. Fosters clinical research and evidence-based practice for assigned area. Ensures ongoing education and development for staff based on patient needs, professional practice, new technology and skills. Supports professional and organizational standards for clinical staff and provides a learning environment for training and education. Promotes growth and learning within role scope and uses site resources efficiently. Verifies education and competencies are done yearly. Promotes communication and respect for diversity in all interactions. Fosters a caring and collaborative culture among disciplines and departments. Works with director, providers and team members to create and implement a vision for change that engages and unifies interprofessional and practice group teams. Creates, supports and evaluates a professional practice environment that allows and motivates staff involvement by promoting shared decision-making, accountability and autonomy in nursing practice. Acts as a role model, mentor and expert to staff, colleagues and students. Qualifications Required Bachelor's Degree in nursing Preferred Master's Degree in nursing, healthcare administration, business administration or related field 3 years of relevant experience Related to clinical nursing Required 1 year of relevant experience Recent and relevant supervisory or management experience Required Experience working in an organization of size and complexity comparable to Corewell Health Preferred Experience working in an ambulatory setting Preferred LIC-Registered Nurse (RN)

• STATE_MI State of Michigan required CRT-Basic Life Support (BLS)
• AHA American Heart Association 90 Days required Or CRT-Basic Life Support (BLS)
• ARC American Red Cross 90 Days required CRT-At least one Certification from preferred list
• UNKNOWN Unknown Department or Leadership Certification preferred Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 10 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 10 lbs Pulling Force > 5 lbs: Seldom up to 10 lbs

Sitting:

Frequently Standing:

Occasionally Walking:

Occasionally Forward Bend

• Standing:

  Seldom Forward Bend

• Sitting:

  Occasionally Trunk Rotation

• Standing:

  Seldom Trunk Rotation

•

Sitting:

Occasionally Stair Climbing:

Frequently Driving:

Frequently Reach

• Above Shoulder:

  Frequently Reach
• at

Shoulder or Below:

Frequently Handling:

Frequently Forceful Grip > 5 lbs: Frequently Forceful Pinch > 2 lbs:

Frequently Finger/Hand Dexterity:

Frequently Visual Acuity ¹ [None = No; Seldom = Yes]: Frequently Color Vision (Ishihara) Test [None = No; Seldom = Yes]: Frequently How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE

• Lemmen-Holton Cancer Pavilion
• 145 Michigan St NE
• Grand Rapids Department Name Cancer Services
• Grand Rapids Prof Svcs Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8-5 Days Worked Monday
• Friday Weekend Frequency

N/A CURRENT COREWELL HEALTH TEAM MEMBERS

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This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.