Patient Care Coordinator

• 257618 Medix
• 3.7 Independence, MO Job Details Contract $23
• $25 an hour 15 hours ago Qualifications Customer interaction during outreach Client interaction via phone calls

Full Job Description Patient Care Coordinator Location:

Independence, MO | Overland Park, KS |

Kansas City, MO Schedule:

Monday-Friday | 8:00 AM-5:00

PM Contract:

16-week assignment About the Opportunity We are seeking a compassionate and detail-oriented Patient Care Coordinator to support patients with outstanding specialist referrals. This role will focus on outbound patient outreach, referral follow-up, and coordination with specialist offices to ensure patients receive the care they need. You will work through an assigned referral queue, communicate directly with patients and provider offices, and maintain accurate documentation throughout the process. What You'll Do Work through an assigned queue of patients with open specialist referrals. Contact patients to determine whether they attended their scheduled specialist appointments. Communicate professionally and compassionately with patients regarding referral status and next steps. Document when patients decline or refuse referrals and notify the appropriate providers. Contact specialist offices to obtain consult notes, results, and other relevant medical documentation. Maintain accurate and timely documentation within the EMR. Follow established workflows and productivity expectations while working through a high-volume referral queue. Collaborate with providers and internal care teams to support continuity of care. Complete standard care coordinator training and apply training to daily referral activities.

Qualifications Required:

Previous referral coordination or clinical healthcare experience. Strong verbal and written communication skills. Comfortable conducting frequent outbound calls to patients and provider offices. Excellent attention to detail and documentation skills. Ability to manage multiple priorities in a fast-paced healthcare environment.

Preferred:

Experience with eClinicalWorks or another EMR. Previous patient outreach, care coordination, scheduling, or referral management experience. Schedule & Locations Monday-Friday, 8:00 AM-5:00 PM This is an in-office position at one of the following locations:

Independence:

11605 E 23rd St S, Independence, MO 64050

Overland Park:

9840 W 87th St, Overland Park, KS 66212

Prospect & Linwood:

3135 Prospect Ave, Kansas City, MO 64128 Why This Role? Make a direct impact by helping patients complete necessary specialty care. Gain valuable experience in patient outreach, referral coordination, and care coordination. Join a healthcare team focused on improving patient outcomes and closing gaps in care. Monday-Friday schedule with consistent daytime hours. If you have healthcare or referral experience and enjoy helping patients navigate their care, we'd love to hear from you!

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.